Connecting the iPhones does not work [#20359]

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sonos
Posts: 176
Joined: Wed Aug 07, 2013 11:54 am

Connecting the iPhones does not work [#20359]

Post by sonos »

After installing MM5 build 2823, I no longer see my iPhones in the device overview. Connecting the iPhones does not work.
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When I restore build 2822, I can see and connect them and have access to them.
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Ludek
Posts: 4983
Joined: Fri Mar 09, 2007 9:00 am

Re: Connecting the iPhones does not work.

Post by Ludek »

Hi,
I am unable to replicate, but could I please ask you to:

1) try with 2823 debug generate debug log with DbgView started prior to MM5 start?

2) try with these iPhoneCalc.dll https://www.dropbox.com/scl/fi/xxoytb5j ... tty0j&dl=0 + generate debug log

3) attach DbgView log with successfultl recognizing of the iPhone with build 2822 ?

Feel free to open eSupport ticket and attach the logs there..

Thanks!

Entered the issue as https://www.ventismedia.com/mantis/view.php?id=20359
Ludek
Posts: 4983
Joined: Fri Mar 09, 2007 9:00 am

Re: Connecting the iPhones does not work.

Post by Ludek »

ok, it seems that the issue was that iPhoneCalc.dll compiled as debug (using MSVS 2022) linked C:\Windows\system32\VCRUNTIME140D.DLL that is not presented in your environment..
So compiled it using Release where the dependencies are just ADVAPI32.dll and KERNEL32.dll

It was the DLL from this DropBox link: https://www.dropbox.com/scl/fi/xxoytb5j ... tty0j&dl=0

Incorporated it to the upcoming build 2824 ( Mantis entry https://www.ventismedia.com/mantis/view.php?id=20359 )

Thanks!
Peke
Posts: 17558
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Connecting the iPhones does not work [#20359]

Post by Peke »

Hi,
If you are missing VS C++ dependencies from your system you can download and install all of them at one from this link https://www.techpowerup.com/download/vi ... ll-in-one/ (note they are same as from VS site, but if you start Install_all.bat using run as administrator they are installed/updated all at once and you do not need to worry about it again.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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