After installing MM5 build 2823, I no longer see my iPhones in the device overview. Connecting the iPhones does not work.
When I restore build 2822, I can see and connect them and have access to them.
Connecting the iPhones does not work [#20359]
Moderator: Gurus
Re: Connecting the iPhones does not work.
Hi,
I am unable to replicate, but could I please ask you to:
1) try with 2823 debug generate debug log with DbgView started prior to MM5 start?
2) try with these iPhoneCalc.dll https://www.dropbox.com/scl/fi/xxoytb5j ... tty0j&dl=0 + generate debug log
3) attach DbgView log with successfultl recognizing of the iPhone with build 2822 ?
Feel free to open eSupport ticket and attach the logs there..
Thanks!
Entered the issue as https://www.ventismedia.com/mantis/view.php?id=20359
I am unable to replicate, but could I please ask you to:
1) try with 2823 debug generate debug log with DbgView started prior to MM5 start?
2) try with these iPhoneCalc.dll https://www.dropbox.com/scl/fi/xxoytb5j ... tty0j&dl=0 + generate debug log
3) attach DbgView log with successfultl recognizing of the iPhone with build 2822 ?
Feel free to open eSupport ticket and attach the logs there..
Thanks!
Entered the issue as https://www.ventismedia.com/mantis/view.php?id=20359
Re: Connecting the iPhones does not work.
ok, it seems that the issue was that iPhoneCalc.dll compiled as debug (using MSVS 2022) linked C:\Windows\system32\VCRUNTIME140D.DLL that is not presented in your environment..
So compiled it using Release where the dependencies are just ADVAPI32.dll and KERNEL32.dll
It was the DLL from this DropBox link: https://www.dropbox.com/scl/fi/xxoytb5j ... tty0j&dl=0
Incorporated it to the upcoming build 2824 ( Mantis entry https://www.ventismedia.com/mantis/view.php?id=20359 )
Thanks!
So compiled it using Release where the dependencies are just ADVAPI32.dll and KERNEL32.dll
It was the DLL from this DropBox link: https://www.dropbox.com/scl/fi/xxoytb5j ... tty0j&dl=0
Incorporated it to the upcoming build 2824 ( Mantis entry https://www.ventismedia.com/mantis/view.php?id=20359 )
Thanks!
Re: Connecting the iPhones does not work [#20359]
Hi,
If you are missing VS C++ dependencies from your system you can download and install all of them at one from this link https://www.techpowerup.com/download/vi ... ll-in-one/ (note they are same as from VS site, but if you start Install_all.bat using run as administrator they are installed/updated all at once and you do not need to worry about it again.
If you are missing VS C++ dependencies from your system you can download and install all of them at one from this link https://www.techpowerup.com/download/vi ... ll-in-one/ (note they are same as from VS site, but if you start Install_all.bat using run as administrator they are installed/updated all at once and you do not need to worry about it again.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts