1693: Ratings update from iphone broke

[jcoons72]

I've managed to break my ratings synch back again. Windows 8.1 desktop with iphone 5 and latest itunes. I'm hitting some obscure bug I think that prevents this from working. I logged a ticket last month and sent a log file. Was anything seen in that? Do you want me to gather another log file? Basically, the workflow is listen to a song on the phone, change the rating to 2 stars and then the synch back to the PC should delete the song from the phone as it not longer meets the 3 star criteria for the custom playlist.

The last time this happened, I reloaded my PC and it fixed the issue, but it's broke again.

Thoughts?

Jim

[Lowlander]

Does the rating not sync back? Or does the file not get removed (a second sync would do this then)?

[jcoons72]

The ratings don't get updated back to the PC. Yes, I would expect the file to be deleted on the second sync as well.

[Lowlander]

I suggest updating your support ticket with this information.

[jcoons72]

I updated the ticket with this information. Ludek provided a debug dll for me to test with (I didn't know he updated the case), but that dll doesn't work with 1693, so I requested a new build.

Ticket KHX-934939

Jim