[Solved] MM5 2054-2056 crashes while adding/monitori[#13839]

[djdd]

Log id EEDE89AE

While adding songs MM5 crashed. After restaring MM, all remaining files have been added (45'854 files).

Let me know if you need more Information.

Thanks, Dieter

[PetrCBR]

Hi.

Did you tried on 2055 ?

[djdd]

hi,

not yet, will test with 2055....

Dieter

[PetrCBR]

I saw crash report from you ... can you make and send me a debuglog, please ?

[djdd]

Log id: 415189AE

Clean installation

Folder "D:\MM5\D"
DIR /S 
- 54850 Datei(en), 370'785'536'831 Bytes
- 19229 Verzeichnis(se)
Windows Explorer: Seach criteria: “art:=musik”
- 46'682 files

Start MM5
DB not loaded from MM4
Scan the following folders for media: "D:\MM5\D" / One time

[djdd]

just tested with build 2056
Error occurred with status bar display: "Adding 46686 of 54847 ..."
Error Dialog: exact the same as above
Log ID: 393389AE
Click on [ OK ]
again, same Error Dialog
Log ID: 64C989AE
Click on [ Restart ]
MM Windows stays open, all empty
I killed all Tasks in task manager and restarted MM
MM dos not open, task manager shows 3 instancs of "Media Monkey (32 Bit)"
killed again in task manager and restarted MM
Music > All tracks Shows 46'673 files

let me know if you need additional information or want me to perform specific tasks

regards, Dieter

[Peke]

Follow same procedure in http://www.mediamonkey.com/forum/viewto ... ?f=30&t=69 with 2056 installed and send new log ids along with log to support ticket http://www.mediamonkey.com/support/ (same login as here)

[djdd]

Done as requested: Ticket ID: #OCX-237-14376
http://www.mediamonkey.com/support/inde ... View/32494

regards,
Dieter

[djdd]

It's solve and special thanks to Petr!!!

It was hard work but we did it !!!
…and it is a good feeling to have it fixed now

I was running 63 test loads, some taking up to one hour

Regards,
Dieter

[PetrCBR]

I need to thank you for you huge help on this issue!!