Page 2 of 2

Re: crash several times when for instance the Properties window should close

Posted: Sun Jul 18, 2021 1:40 pm
by dtsig
great news ... now wait for a dev to look at it ... shouldn't take too long

Re: crash several times when for instance the Properties window should close

Posted: Sun Jul 18, 2021 2:28 pm
by raconsta
Thank you so much!

Re: crash several times when for instance the Properties window should close

Posted: Mon Jul 19, 2021 7:02 am
by Ludek
Hi,
seeing that you submitted also the crash log yesterday.

Based on the crash log it is actually freeze (in the MM5 UI thread) and at the time of freeze I see:
"gpu_service_impl.cc(812)] Exiting GPU process because some drivers can't recover from errors. GPU process will restart shortly."

So it looks like GPU/driver issue when updating/re-installing your GPU drivers (NVDIA) might help.

Another workaround might be to start MM5 with --disable-gpu command line parameter
i.e. (in your case) start command line (press Win key and type cmd + Enter) and type
G:\Music\MediaMonkey 5\MediaMonkey.exe --disable-gpu

Does this resolve the issue?

Re: crash several times when for instance the Properties window should close

Posted: Mon Jul 19, 2021 7:59 am
by raconsta
I'm installing the Nvidia update now. Thank you for your help, will keep you posted.

Re: crash several times when for instance the Properties window should close

Posted: Mon Jul 26, 2021 1:41 pm
by raconsta
Any ideas?

Re: crash several times when for instance the Properties window should close

Posted: Tue Jul 27, 2021 11:38 pm
by rusty
Can you confirm whether this is fixed for you in build 2430? It only occurs very rarely on any systems that we've tested.

Thanks!

-Rusty