Page 1 of 1
mmw5 32bit version vs 64bit
Posted: Thu Jul 15, 2021 2:47 pm
by ldj5582
I have a 64bit windows 10 machine but the mmw5 says it is running a 32 bit version. I get quite a few critical errors but the machine will continue to run. How do i get the 64bit version installed and running?
Any help is appreciated. TIA
Re: mmw5 32bit version vs 64bit
Posted: Thu Jul 15, 2021 2:51 pm
by Lowlander
There is no 64 bit version and the 32 bit version will run perfectly fine on a 64 bit Windows. Just like lots of programs are 32 bits and run fine.
What errors do you get and which build (Help > About) of MediaMonkey 5 are you using?
Re: mmw5 32bit version vs 64bit
Posted: Sat Jul 17, 2021 2:13 pm
by ldj5582
OK here is the error message
Application Error:
Application throw an exception
Exception EExternal Exception in module Libcef.dll at 02a1be33
External exception 80000003
(Box underneath error message gives me three choices)
Restart Restart in Safe Mode Continue
I selected continue and got a white screen. I did a three finger salute to get out of the app.
Re: mmw5 32bit version vs 64bit
Posted: Sat Jul 17, 2021 3:17 pm
by Lowlander
Which build? If not 2424, please update to it:
viewtopic.php?f=30&t=86639&sd=d