[SOLVED] Popup dialogues hang randomly

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dstroud1960
Posts: 3
Joined: Wed Jun 22, 2022 12:15 pm

Re: [SOLVED] Popup dialogues hang randomly

Post by dstroud1960 »

I can easily reproduce a hidden dialog hang 100% of the time by going to Help, Check for Updates. A dialog flashes up and is immediately covered by a blank window and nothing on the interface responds.

I am running MM 5.0.3.2627 on Windows 11 64-bit machine.

The only cure for this is force kill through Task Manager.

David S
Peke
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Re: [SOLVED] Popup dialogues hang randomly

Post by Peke »

Hi,
dstroud1960 wrote: Tue Aug 23, 2022 1:10 pm I am running MM 5.0.3.2627 on Windows 11 64-bit machine.
Latest 5.0.4. Betas are more optimized for Windows 11 than stable 5.0.3. so make sure you are using latest beta from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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dstroud1960
Posts: 3
Joined: Wed Jun 22, 2022 12:15 pm

Re: [SOLVED] Popup dialogues hang randomly

Post by dstroud1960 »

I downloaded the latest beta version as suggested and now I get crashes and hangs immediately without having to do anything.

The error message is "Waiting too long for finishing all the list readers, last reader thread..."

There is some dialog window that flashes up and is immediately obscured.

David S
Peke
Posts: 17503
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: [SOLVED] Popup dialogues hang randomly

Post by Peke »

Hi,
This is first time I have heard of such errors with 5.0.4.

You can freely install stable version on top of latest beta, but it looks like problem is deeper than I initially thought. Can you please open support ticket and if possible attach screenshot of error (if you catch it)?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
dstroud1960
Posts: 3
Joined: Wed Jun 22, 2022 12:15 pm

Re: [SOLVED] Popup dialogues hang randomly

Post by dstroud1960 »

I captured a debug log and submitted it via the interface. I have reverted to the latest stable version. I am going to capture an image of the hidden dialog on the stable version and will submit a ticket.
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