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Lyric search hanging, returning nonsense

Posted: Tue Mar 17, 2020 11:21 am
by bdb484
I have my MMW set to automatically search for and save lyrics automatically when I'm viewing lyrics. This process frequently results in MM4:
  • hanging for a considerable amount of time;
  • returning nothing; or
  • returning HTML without lyrics, e.g., "<i class="fa fa-bar-chart"> Rate Calm Down Aka I Should Not Be Alone by Ezra Furman (current rating: 8.36)"
It appears these (or related) issues have been identified elsewhere, but nothing I've tried is working.
  • I have unchecked and rechecked the "search lyrics automatically" option.
  • I have closed MMW and re-opened.
  • I have rebooted.
  • I have updated to 4.1.27.1897.
Any ideas?

Potentially relevant specs:
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.18362 N/A Build 18362
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Organization:
System Manufacturer: Dell Inc.
System Model: XPS 13 9370
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 142 Stepping 10 GenuineIntel ~1400 Mhz
BIOS Version: Dell Inc. 1.12.1, 12/11/2019
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume2
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory: 7,983 MB
Available Physical Memory: 1,895 MB
Virtual Memory: Max Size: 13,359 MB
Virtual Memory: Available: 4,244 MB
Virtual Memory: In Use: 9,115 MB
Page File Location(s): C:\pagefile.sys
Hotfix(s): 12 Hotfix(s) Installed.
[01]: KB4534132
[02]: KB4503308
[03]: KB4508433
[04]: KB4515383
[05]: KB4516115
[06]: KB4521863
[07]: KB4524569
[08]: KB4528759
[09]: KB4537759
[10]: KB4538674
[11]: KB4541338
[12]: KB4551762
Network Card(s): 1 NIC(s) Installed.
[01]: Killer Wireless-n/a/ac 1435 Wireless Network Adapter
Connection Name: Wi-Fi
DHCP Enabled: Yes
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

Re: Lyric search hanging, returning nonsense

Posted: Tue Mar 17, 2020 12:28 pm
by Erwin Hanzl
Very brave to ask foreign databases in the background. Turn off this setting.
I recommend targeted query (context menu key) with the Lyricator: http://www.happymonkeying.com/plugin.php?q=300091

Re: Lyric search hanging, returning nonsense

Posted: Tue Mar 17, 2020 4:33 pm
by bdb484
I've disabled the other lyric taggers. Lyricator just searches and searches and searches with no results, even on tracks that the other taggers successfully processed.

Re: Lyric search hanging, returning nonsense

Posted: Tue Mar 17, 2020 5:32 pm
by Erwin Hanzl
Update your Windows: Version 10 1909-OS Build 18363.720
I work without antivirus software, but with Windows-Defender real-time protection - and you?

Re: Lyric search hanging, returning nonsense

Posted: Tue Mar 17, 2020 8:58 pm
by bdb484
I've updated fully. Lyricator continues to do nothing.

Re: Lyric search hanging, returning nonsense

Posted: Wed Mar 18, 2020 1:17 am
by Erwin Hanzl
No answer?
I work without antivirus software, but with Windows-Defender real-time protection - and you?

Please check your Killer Wireless-n/a/ac 1435 Wireless Network Adapter
https://support.killernetworking.com/kn ... k-manager/

Re: Lyric search hanging, returning nonsense

Posted: Wed Mar 18, 2020 11:14 am
by bdb484
Sorry -- same antivirus/Defender arrangement.

I've updated Killer, but Lyricator continues to do nothing.

Re: Lyric search hanging, returning nonsense

Posted: Wed Mar 18, 2020 11:24 am
by Lowlander
For problems with Lyricator you should be in it's forum thread: https://www.mediamonkey.com/forum/viewt ... =lyricator

As for the build in option, have you tried File > Maintain Library with complete optimization?

Re: Lyric search hanging, returning nonsense

Posted: Wed Mar 18, 2020 3:15 pm
by bdb484
I had it set to complete optimization initially, switched it and switched it back, but I'm still getting the same behavior, both with the built-in functions and with Lyricator.

Re: Lyric search hanging, returning nonsense

Posted: Thu Mar 19, 2020 1:32 am
by Erwin Hanzl
by thehammer ยป Sat Jan 04, 2014 11:23 pm
Warning: It is not a good idea to choose just one lyrics source and run multiple tracks against it. Many sites are now monitoring traffic via IP address and will either throttle your traffic or lock you out either temporarily or permanently. Selecting multiple sources allows for some time in between calls to a particular lyrics site, especially in cases where lyrics are not found.

Re: Lyric search hanging, returning nonsense

Posted: Thu Mar 19, 2020 12:39 pm
by bdb484
I have not limited myself to a single source, at least not voluntarily.

When using the built-in option, I don't know of any way to limit the sources I use, so I assume I'm still accessing everything available.

When using Lyricator, I have all the available options checked.

Re: Lyric search hanging, returning nonsense

Posted: Thu Mar 19, 2020 12:46 pm
by Peke
Hi,
try to limit sources in lyricator one by one to find one that is returning wrong lyrics.

Re: Lyric search hanging, returning nonsense

Posted: Thu Mar 19, 2020 3:28 pm
by bdb484
I'm getting the weird results when I run the built-in lyric search, but not with Lyricator. I don't know what sources it taps into, or if there's any way for me to tweak those.

For Lyricator, though, I tried each source individually, and I got the same result with each: it will show that it searching for as long as I'll let it, and it never returns lyrics.

Re: Lyric search hanging, returning nonsense

Posted: Thu Mar 19, 2020 9:52 pm
by Peke
Hi,
This really looks like something is blocking MM and its plugins. Can you please create support ticket or send me PM with download link to a debug log file created using steps described at http://www.mediamonkey.com/forum/viewto ... ?f=21&t=69 in order that we can check what responses MM get when you try to search for lyrics?

Re: Lyric search hanging, returning nonsense

Posted: Fri Mar 20, 2020 12:06 am
by bdb484
Just sent. Thanks for taking a look!