HELP: No album art appearing on Creative Zen Vision M?

[bmilner]

Ok, I painstakingly added art to over 3500 files and uses MM 2.5.1.934 to transfer them over. After this multi-hour process, I was bummed to find that none of the tracks appear on the device with album art.

I re-verified the files all have art showing when played in MM. I selected that that the art be embedded in the file itself, so that's not the issue.

So my question is, which of these two things is happening?
1. The art didn't transfer
2. The art was encoded in such a way that the Vision M can't use it.

SIDE_NOTE: I saw the same problem another user did where after the sync occurs, MM appears to hang and be unresponsive for a LONG time even though it appears to be 100% done. "Synchronzing" still shows in the progress bar at bottom. I notced it was still using 20% CPU in the taskmanager so I let it sit... for 30 minutes! and finally it let go. That doesn't seem right. I only have like 3-4 playlists on the thing.

[bmilner]

I tried to transfer a track in WMP10 to it that I added art to in MM and it too appears on the Vision M with no art. I verified that the art shows correctly in WMP10.

I'm wondering if there is a art-thumbnail size limit since MM tends to add files that are a few hunded pixels on each side. It would be beyond lame if the Vision M needs art of a special size...

[jiri]

Looks like a Zen Vision firmware bug. Anyway, you can e-mail me debug logs from the device (see top of this forum) and I'll try to find out more.

Jiri

[rusty]

fyi, this will be fixed in the next MM 2.5.2 beta build.

-Rusty

[bmilner]

With a 4100 track library on the device, it appears to "hang" at 100% complete for 30 minutes or so. I ran the debug version and it appears to do the following steps over and over at the end of the sync process.

It does this at about 2-3 tracks per second, which for 4100 tracks = 30 minutes. I have an email in to their tech support to address it.

Code: Select all

00007142	145.68106079	[1444] WMDM: Starting action id: 3	
00007143	145.68118286	[1444] WMDM: GetStorageFromPath: Music\Mary Jane Lamond\Suas E!\09 - Hor Ghoid Thu Nighean (Stepping Song).mp3	
00007144	145.68132019	[1444] WMDM: EnumStorage: 0	
00007145	145.68217468	[1444] WMDM: EnumStorage: 0	
00007146	145.68823242	[1444] WMDM: EnumStorage: 0	
00007147	145.69122314	[1444] WMDM: Waiting for command to complete	
00007148	145.70158386	[1444] WMDM: Waiting for command to complete	
00007149	145.71234131	[1444] WMDM: Waiting for command to complete	
00007150	145.72306824	[1444] WMDM: Waiting for command to complete	
00007151	145.73382568	[1444] WMDM: Waiting for command to complete	
00007152	145.74197388	[1444] WMDM: EnumStorage: 0	
00007153	145.74255371	[1444] WMDM: EnumStorage: 0	
00007154	145.74273682	[1444] WMDM: Finished action id: 3	
00007155	145.74449158	[1444] WMDM: Waiting for command to complete	
00007156	145.74845886	[1444] WMDM: Starting action id: 3	
00007157	145.74856567	[1444] WMDM: GetStorageFromPath: Music\Mark Kozelek\What's Next to the Moon\08 - If You Want Blood.mp3	
00007158	145.74868774	[1444] WMDM: EnumStorage: 0	
00007159	145.74949646	[1444] WMDM: EnumStorage: 0	
00007160	145.75529480	[1444] WMDM: Waiting for command to complete	
00007161	145.75608826	[1444] WMDM: EnumStorage: 0	
00007162	145.76623535	[1444] WMDM: Waiting for command to complete	
00007163	145.77676392	[1444] WMDM: Waiting for command to complete	
00007164	145.78752136	[1444] WMDM: Waiting for command to complete	
00007165	145.79826355	[1444] WMDM: Waiting for command to complete	
00007166	145.80903625	[1444] WMDM: Waiting for command to complete	
00007167	145.81977844	[1444] WMDM: Waiting for command to complete	
00007168	145.83050537	[1444] WMDM: Waiting for command to complete	
00007169	145.83169556	[1444] WMDM: EnumStorage: 0	
00007170	145.83227539	[1444] WMDM: EnumStorage: 0	
00007171	145.83255005	[1444] WMDM: Finished action id: 3	
000071