MMW freezes regularly

[MusicLoverxXxX]

Hi,

Once again problems with MMW : regular freezes when trying to remove a file, editing properties and so on.

Quite annoying..

Please fix everything.

Thank you.

Best regards,

Mario

[Peke]

Hi,
What version you use and have you tried to use latest version from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d

[MusicLoverxXxX]

Hi Peke,

I used version 3005 and now installed latest version (beta) : problems persist. No solution.

[Lowlander]

Please capture the freezing you experience in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will allow a developer to analyze why this happens on your setup.

[Peke]

Hi,
You should also update to latest 3019 from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d as it is just released.

[MusicLoverxXxX]

Hi Peke,

I reproduced the freeze of MMW and saved it in the logfile.
However how do I send it ?

[Peke]

Hi,
Open Support ticket, ZIP it and attach to ticket.