Can't use external player

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JustAnAverageUser
Posts: 5
Joined: Wed Mar 13, 2024 1:37 pm

Can't use external player

Post by JustAnAverageUser »

I have enabled Tools/Options/Player/Use default external video player, however it doesn't work.
The audio files continue to be played in MediaMonkey, while the videos simply don't start at all anywhere.
What can I do?
Thank you.
Lowlander
Posts: 56659
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Can't use external player

Post by Lowlander »

Which Build (Help > About) of MediaMonkey are you using and what is your default video player?

I tried on the latest 2024 build and it opened VLC as expected for video files (and audio files are supposed to remain playing in MediaMonkey).
JustAnAverageUser
Posts: 5
Joined: Wed Mar 13, 2024 1:37 pm

Re: Can't use external player

Post by JustAnAverageUser »

I have 5.0.4.2693 (Portable mode)

I use MPC-HC as default player for both audio and video.
Lowlander
Posts: 56659
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Can't use external player

Post by Lowlander »

Is it set as the default App for the specific video file type(s) that fail to work?
JustAnAverageUser
Posts: 5
Joined: Wed Mar 13, 2024 1:37 pm

Re: Can't use external player

Post by JustAnAverageUser »

Yes. They are .mp4 and the app is the default for .mp4
Lowlander
Posts: 56659
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Can't use external player

Post by Lowlander »

I recommend either updating MediaMonkey to see if this is already fixed or try setting a different video player as default app, to see if that works for you.
JustAnAverageUser
Posts: 5
Joined: Wed Mar 13, 2024 1:37 pm

Re: Can't use external player

Post by JustAnAverageUser »

The solution was to change the default video player in Windows settings and then change it back. Now it works.
However, it works only with mp4 files, not with mov. Is this normal?
Lowlander
Posts: 56659
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Can't use external player

Post by Lowlander »

Check what is set as default for MOV itself. Windows has both a global video player setting and a per file type setting.
JustAnAverageUser
Posts: 5
Joined: Wed Mar 13, 2024 1:37 pm

Re: Can't use external player

Post by JustAnAverageUser »

Now it works. Thank you.
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