Sound control
Moderator: Gurus
Re: Sound control
Do you think that if I upgrade to Version 5 Gold that it would affect this issue positively? Just my brain scrambling for ideas!
Re: Sound control
Hi,
Gold purchase will not improve experience.
Personally from 30+ years of experience in System building and 20+ years in broadcasting, while dealing with various sound issues/drivers/manufacturers I think taht there is some missing configuration on your PC (most likely not influenced by you) as Realtek sound chipset is known to do that in past few years. May I ask you to open support ticket where we can get into details and attacking it directly.
For start what I need is CPU and Motherboard info screenshot from CPU-Z and Realtek Driver version and info from Windows Device manager -> Sound and Video Section. That will tell me what setup you have and what you can do.
Other things I can propably think of is that your SPDIF output on Realtek is locked so that it always sends 0-100% sound level which disable Volume control so that destination device do the control (eg. Audio Video Receiver, DAC, ...)
Looking forward to solving this as I suspect it can help other users too.
Gold purchase will not improve experience.
Personally from 30+ years of experience in System building and 20+ years in broadcasting, while dealing with various sound issues/drivers/manufacturers I think taht there is some missing configuration on your PC (most likely not influenced by you) as Realtek sound chipset is known to do that in past few years. May I ask you to open support ticket where we can get into details and attacking it directly.
For start what I need is CPU and Motherboard info screenshot from CPU-Z and Realtek Driver version and info from Windows Device manager -> Sound and Video Section. That will tell me what setup you have and what you can do.
Other things I can propably think of is that your SPDIF output on Realtek is locked so that it always sends 0-100% sound level which disable Volume control so that destination device do the control (eg. Audio Video Receiver, DAC, ...)
Looking forward to solving this as I suspect it can help other users too.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Sound control
Peke. wanted to let you know that I created a ticket...John
[Ticket #6892] MM5 Volume Control Issue
[Ticket #6892] MM5 Volume Control Issue
Re: Sound control
Hi,
Replied in Ticket.
Lets get this solved so that we can publish newer steps to resolving this issue.
Replied in Ticket.
Lets get this solved so that we can publish newer steps to resolving this issue.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts