[2832] Issues

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lindholm
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Joined: Fri Oct 27, 2006 2:28 am

[2832] Issues

Post by lindholm »

Having a number of issues with 2832:
  • Crash. MM5 showed a white window.
  • Stuck in a loop. Keep playing the 10 second clip over and over again. DBView showed no activity I could match against MM5
George
Peke
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Re: [2832] Issues

Post by Peke »

Hi,
Are you using debug or non debug version of MM? Portable or non Portable?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindholm
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Re: [2832] Issues

Post by lindholm »

Debug, non-portable
Lowlander
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Re: [2832] Issues

Post by Lowlander »

Please capture these issues in debug logs (step 4b) and attach the logs to Support Tickets: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
Peke
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Re: [2832] Issues

Post by Peke »

Hi,
You should try few things.
1. Make sure WASAPI is not in EXCLUSIVE MODE (Also in Sound Control panel under sound card Advanced settings set that no app is allowed to take exclusive access)
2. Change to Direct sound output

Let us know if that fixes crashes? And if Yes revert to original settings and see if MM will start crashing again.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindholm
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Re: [2832] Issues

Post by lindholm »

Another strange crash.

MM stopped playing sometime during the night.
When I tried to maximize the window nothing seemed to happen. After a couple of attempts it looked like mm had closed itself. I tried to start a new instance but it hung after opening up.

Task manager showed five MediaMonkey,exe running, killed them all and tried again with luck
lindholm
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Joined: Fri Oct 27, 2006 2:28 am

Re: [2832] Issues

Post by lindholm »

Slight variation. Stopped playing during the night. Window opened but not responding. Had to kill processes with Task Manager
Barry4679
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Re: [2832] Issues

Post by Barry4679 »

lindholm wrote: Fri Feb 02, 2024 1:51 pm MM stopped playing sometime during the night.
When I tried to maximize the window nothing seemed to happen. After a couple of attempts it looked like mm had closed itself. I tried to start a new instance but it hung after opening up.

Task manager showed five MediaMonkey,exe running, killed them all and tried again with luck
A difficult restart is a common and annoying issue following a MM5 crash. See this thread.

Someone else (Dryst) reported an issue where MM5 crashed when if was left running for a long time. He submitted a workaround to get MM5 to auto-restart here.
Want a dark skin for MM5? This is the one that works best for me .. elegant, compact & clear.
lindholm
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Re: [2832] Issues

Post by lindholm »

Another crash, while it was idle

ID: 46B40000
Ludek
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Re: [2832] Issues

Post by Ludek »

lindholm wrote: Tue Feb 13, 2024 9:21 pm Another crash, while it was idle

ID: 46B40000
Analyzing 46B40000 and it's crash inside Chromium, we are updating Chromium to the newest version for the next build so hopefully it will be fixed..
lindholm
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Re: [2832] Issues

Post by lindholm »

A new one:

ID: CB7D0000
Ludek
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Re: [2832] Issues

Post by Ludek »

lindholm wrote: Thu Feb 22, 2024 9:49 pm A new one:

ID: CB7D0000
This seems a crash in out_WASAPI.dll plugin, I've re-sent to colleague responsible for the plugin, thx
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