MM on R6III

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VolkerArends

MM on R6III

Post by VolkerArends »

Unfortunately I am experiencing problems with the R6III when using MediaMonkey.
The app only plays first 2 or 3 seconds, then skips to the next song.
All is on latest version, the R6III is on Software version 1.30
and MediaMonkey is at version 2.0.0.1099. The same version works
without problem on my mobile phone. Any ideas?
Peke
Posts: 17529
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
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Re: MM on R6III

Post by Peke »

Hi,
As soon as skip happen please use ☰ -> ? -> Send Logs and write LOG ID here before you send it with OK.

That should give us the info why MMA skipped the tracks.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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BartSimpson1976
Posts: 2
Joined: Fri Sep 15, 2023 11:39 am

Re: MM on R6III

Post by BartSimpson1976 »

log ID SNAV5XCZAF
martin.bohac
Posts: 241
Joined: Thu Nov 14, 2013 5:23 pm

Re: MM on R6III

Post by martin.bohac »

The player considers the entire track to be played and therefore skips to the next track.
Looks like a problem with the track format.
Could you provide 2 tracks from the album for testing(e.g. sharing via Google Drive)?
Most of your tracks are in flac format. Does the problem occur with all songs in that format or is the problem only with the "1978-12-15 Winterland Ballroom - San Francisco, CA" album?

How does it behave with other formats e.g. album "1980-11-05 ASU Activity Center - Tempe, AZ" (mp3 format)
or the album "Up" (m4a format)?
BartSimpson1976
Posts: 2
Joined: Fri Sep 15, 2023 11:39 am

Re: MM on R6III

Post by BartSimpson1976 »

Hi there,

problem also appears on nearly all other albums, usually with FLAC files (16/44.1 as well as 24/96)

I could provide some tracks of course. I also reported the issue to HiBy and they released a new firmware
yesterday. But I didn't have chance to test yet.
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