Click & Dragging to capture multiple files

Get answers about the current version of MediaMonkey 5

Moderator: Gurus

ByTor 03
Posts: 41
Joined: Sat Jul 02, 2016 9:55 am
Location: Alton IL.

Click & Dragging to capture multiple files

Post by ByTor 03 »

For the purpose of updating file tags.

When doing this for any length of time, MM5 will crash and give an error message - "Error Application throw an exception Invalid pointer operation Would you like to restart MediaMonkey in Safe mode?"

Mouse driver issue? Mouse type / brand issue? MS Windows 10 issue?

Would like to know if others get this message?
MediaMonkey Gold - Lifetime License since 2016.
Using latest 5.0 alpha build on MSW 10, managing 95k+ files.
dtsig
Posts: 3588
Joined: Mon Jan 24, 2011 6:34 pm

Re: Click & Dragging to capture multiple files

Post by dtsig »

I haven't seen this myself

DSig
Where's the db and ini stored
Reporting Bugs
Where tags are stored

Not affiliated with MediaMonkey ... just a RABID user/lover
DTSig
Lowlander
Posts: 56776
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Click & Dragging to capture multiple files

Post by Lowlander »

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
ByTor 03
Posts: 41
Joined: Sat Jul 02, 2016 9:55 am
Location: Alton IL.

Re: Click & Dragging to capture multiple files

Post by ByTor 03 »

Lowlander wrote: Fri Jun 23, 2023 9:27 pm Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
I apologize for the delay.

I have been unable to replicate the issue. If It starts happening again, I will follow these instructions.
MediaMonkey Gold - Lifetime License since 2016.
Using latest 5.0 alpha build on MSW 10, managing 95k+ files.
Post Reply