Updated to Android 13 phone many songs now don't play
Moderator: Gurus
Updated to Android 13 phone many songs now don't play
I had been using media monkey fine before I got a new phone. Now, with Android 13 it skips over many songs, only being able to play some of them. It's the same music. It worked fine before. I used the setting on the app to send in the logs from the app.
Re: Updated to Android 13 phone many songs now don't play
Hi,
To work around the problem, you can problem use auto-conversion in MMW to convert unsupported tracks to a format that does play on the device.
But I'd still like to see if we can fix this. Can you tell me:
- What phone you're using?
- What audio formats are exhibiting this problem?
- What the log ID is for a track that can't be played (we get hundreds of logs and it's hard to match them to a given report without the ID) ?
Thanks!
-Rusty
To work around the problem, you can problem use auto-conversion in MMW to convert unsupported tracks to a format that does play on the device.
But I'd still like to see if we can fix this. Can you tell me:
- What phone you're using?
- What audio formats are exhibiting this problem?
- What the log ID is for a track that can't be played (we get hundreds of logs and it's hard to match them to a given report without the ID) ?
Thanks!
-Rusty