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Could not upload answer in Support
Posted: Tue Nov 22, 2022 6:51 am
by sonos
I tried to upload an answer in Helpdesk -> Support. But the process is frozen.
What's wrong?
Re: Could not upload answer in Support
Posted: Tue Nov 22, 2022 11:00 am
by Lowlander
Try to log out and log in again and maybe clear the browser cache.
Re: Could not upload answer in Support
Posted: Tue Nov 22, 2022 2:46 pm
by sonos
Hi, I still have this problem.
I have restarted the laptop. I also did a speed test for downloads and uploads, with success. I have no idea what is going wrong? In the meantime, the submission process has been running for more than 10 minutes.
Re: Could not upload answer in Support
Posted: Tue Nov 22, 2022 3:20 pm
by sonos
I started a submitting test in Helpdesk -> Support: [Ticket #4978] Problem with iPhone synchronization:
This is a test for submitting. And it works. Thereafter I tried to submit my real text. And still it doesn't work.