Music appears to transfer to iPhone but it's not really there.

[kaichandler]

I've an old iPhone SE and a newer iPhone 12 Mini.
I can transfer music from my Windows 11 desktop PC via MM4 and a cable to the old iPhone SE but if I try to do the same thing to the iPhone 12 Mini, MM4 gives every indication that files are transferring as usual, but if I pull out the cable out and reconnect it, MM4 no longer sees the files on the the iPhone 12 Mini. If I open the Music app on the iPhone 12 Mini I can't see any music files.

I did a factory reset of the iPhone 12 with iTunes but that made no difference.

Any suggestions please?

[Lowlander]

Did you update to the latest iPhone plugin: https://www.mediamonkey.com/addons/brow ... c-plug-in/

[kaichandler]

I think it was installed. Is there a way to check installed plugins and versions?

[Lowlander]

Tools > Extensions from the main menu will allow you to see what is installed and which version.

[kaichandler]

Thanks for the tips! I was on v12 which I removed and am now on v15. I think it's working as I'd hoped for!

thank you.