Hi,
Once again problems with MMW : regular freezes when trying to remove a file, editing properties and so on.
Quite annoying..
Please fix everything.
Thank you.
Best regards,
Mario
MMW freezes regularly
Moderator: Gurus
Re: MMW freezes regularly
Hi,
What version you use and have you tried to use latest version from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
What version you use and have you tried to use latest version from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
-
- Posts: 24
- Joined: Wed Sep 02, 2020 1:01 pm
Re: MMW freezes regularly
Hi Peke,
I used version 3005 and now installed latest version (beta) : problems persist. No solution.
I used version 3005 and now installed latest version (beta) : problems persist. No solution.
Re: MMW freezes regularly
Please capture the freezing you experience in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
This will allow a developer to analyze why this happens on your setup.
This will allow a developer to analyze why this happens on your setup.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: MMW freezes regularly
Hi,
You should also update to latest 3019 from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d as it is just released.
You should also update to latest 3019 from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d as it is just released.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
-
- Posts: 24
- Joined: Wed Sep 02, 2020 1:01 pm
Re: MMW freezes regularly
Hi Peke,
I reproduced the freeze of MMW and saved it in the logfile.
However how do I send it ?
I reproduced the freeze of MMW and saved it in the logfile.
However how do I send it ?
Re: MMW freezes regularly
Hi,
Open Support ticket, ZIP it and attach to ticket.
Open Support ticket, ZIP it and attach to ticket.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: MMW freezes regularly
Yeah, recent betas have included some major changes including updates to chromium and numerous under the hood changes to improve memory utilization. The focus is now on stabilization in preparation for a release.
-Rusty
-Rusty