Bought MM lifetime, not able to download
Moderator: Gurus
Bought MM lifetime, not able to download
SSIA. Bought last night, never got a download link.
Re: Bought MM lifetime, not able to download
You can download from the Download page or here: https://www.mediamonkey.com/support/kno ... diamonkey/
If you need your License, please contact Sales Support directly.
If you need your License, please contact Sales Support directly.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Bought MM lifetime, not able to download
Is it a separate download, or the same program and I just activate it? I already have the free version of MM 5 installed.
Re: Bought MM lifetime, not able to download
All of it is the same download. The License unlocks the Gold features.
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Bought MM lifetime, not able to download
It's extremely frustrating that I placed an order via PayPal 18 hours ago and still don't have a license key, and apparently there is no way to get one, even though I look on PayPal and see an order number from MM and a transaction number from GRB. Very, very poor business model. You shouldn't have to freaking wait to get your license.
Re: Bought MM lifetime, not able to download
Generally the email is lost in junk folder when this happens. However, you can contact MediaMonkey Sales Support with your Order Number for assistance with your License.
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Bought MM lifetime, not able to download
Not in junk. Opened a support case yesterday and still no responseLowlander wrote: ↑Mon Apr 29, 2024 10:27 am Generally the email is lost in junk folder when this happens. However, you can contact MediaMonkey Sales Support with your Order Number for assistance with your License.
Re: Bought MM lifetime, not able to download
Twp freaking days and no software license? Do I need to submit for fraud on my PayPal?
Re: Bought MM lifetime, not able to download
Hi,
It can take up to 72h to PayPal transfer Money to our account. As I replied in PM please provide support ticket with full name, screenshot successful of transaction from PayPal and email address you used to purchase.
Re fraud claim: If you feel like, but if there is any issues we have 30 days no questions asked return policy. Please be patient. You can always refer to this post or support ticket.
It can take up to 72h to PayPal transfer Money to our account. As I replied in PM please provide support ticket with full name, screenshot successful of transaction from PayPal and email address you used to purchase.
Re fraud claim: If you feel like, but if there is any issues we have 30 days no questions asked return policy. Please be patient. You can always refer to this post or support ticket.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts