Hi,
some years ago, I bought the AAC encoder pack along for my lifetime license of Media Monkey. With v5, it seems that I can no longer install the codec pack. Do I have to buy a new encoder pack, or is there a way to tranfer the old license to the new encoder pack? I wanted to ask this via the help desk, but this seems to be broken, I cannot create a new ticket there.
Reinstall old AAC pack?
Moderator: Gurus
Re: Reinstall old AAC pack?
How did creating a Support Ticket fail for you? It's working normally for others.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: Reinstall old AAC pack?
... found it: my adblocker was in the way ... 
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wjmillerjr
- Posts: 3
- Joined: Tue Mar 09, 2021 2:48 pm
Re: Reinstall old AAC pack?
I have a similar question. I have MM5 but I purchased the codec in 2021 when I bought MM Gold. Do I need to buy a new codec or find an update?
Re: Reinstall old AAC pack?
Please contact Support with your order details.
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
-
wjmillerjr
- Posts: 3
- Joined: Tue Mar 09, 2021 2:48 pm
Re: Reinstall old AAC pack?
Lowlander, The support link you posted isn't resolving, just spins.
Re: Reinstall old AAC pack?
Their web site has reliability issues.wjmillerjr wrote: ↑Wed Apr 03, 2024 9:25 pm Lowlander, The support link you posted isn't resolving, just spins.
It is going now.
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