Hello,
I purchased MM5 about a year ago and have the email receipts, but I can't find my key. I tried using the recovery site but it doesn't recognize my email/CC #. I paid through PayPal would might be part of the issue there.
I just want to install MM5 on a new PC. Old PC has the license installed - I assume I cannot export it due to obvious reasons.
Any help is appreciated. I tried opening a service ticket, but haven't heard back in over a week so I figured I'd come here. Can talk/converse with someone "offline" about this if information / receipts need to be shared.
Ticket # is 6848
Thank you!
Retrieve MM5 License
Moderator: Gurus
Re: Retrieve MM5 License
Hi,
You can export MM license from your OLD PC by Going into regedit -> HKCU\SOFTWARE\MediaMonkey
Please note that Key is valid for to 3 owned PCs so after export you should delete that registry from old PC to invalidate that license.
EDIT: Also I see that you got Discount Offer for upgrading to MM5.
Happy Monkeying!
You can export MM license from your OLD PC by Going into regedit -> HKCU\SOFTWARE\MediaMonkey
Please note that Key is valid for to 3 owned PCs so after export you should delete that registry from old PC to invalidate that license.
EDIT: Also I see that you got Discount Offer for upgrading to MM5.
Happy Monkeying!
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Retrieve MM5 License
Thank you - I did get some help on my ticket. I won't need it on the old PC so that's OK.
I'm happily back in action on my new laptop! Long live MM!
I'm happily back in action on my new laptop! Long live MM!