Sound control

[johnnos12]

Do you think that if I upgrade to Version 5 Gold that it would affect this issue positively? Just my brain scrambling for ideas!

[Peke]

Hi,
Gold purchase will not improve experience.

Personally from 30+ years of experience in System building and 20+ years in broadcasting, while dealing with various sound issues/drivers/manufacturers I think taht there is some missing configuration on your PC (most likely not influenced by you) as Realtek sound chipset is known to do that in past few years. May I ask you to open support ticket where we can get into details and attacking it directly.

For start what I need is CPU and Motherboard info screenshot from CPU-Z and Realtek Driver version and info from Windows Device manager -> Sound and Video Section. That will tell me what setup you have and what you can do.

Other things I can propably think of is that your SPDIF output on Realtek is locked so that it always sends 0-100% sound level which disable Volume control so that destination device do the control (eg. Audio Video Receiver, DAC, ...)

Looking forward to solving this as I suspect it can help other users too.

[johnnos12]

Peke. wanted to let you know that I created a ticket...John

[Ticket #6892] MM5 Volume Control Issue

[Peke]

Hi,
Replied in Ticket.

Lets get this solved so that we can publish newer steps to resolving this issue.