Restore purchase?
Moderator: Gurus
Restore purchase?
My app updated itself (some shock on the wholly new UI when I opened it, heh) and now my previous purchases are gone, too? I had bought the upgrade to wifi sync some time ago, and my app suddenly has the "upgrade" button now. How do I tell it to find my purchase info again?
Re: Restore purchase?
Hi,
All purchases are tied to Store account, so restore of purchased features should be automatic. If not please open support Ticket so that our sales team handles it.
All purchases are tied to Store account, so restore of purchased features should be automatic. If not please open support Ticket so that our sales team handles it.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
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Re: Restore purchase?
Thank you, ticket created
Re: Restore purchase?
As Peke explained, purchased addons should be retained when you update to the latest version of MMA. BUT, they'll only be active if the account on your phone/Play Store is the same one that had previously purchased the addon.
You can see the status of any addons on the MMA > Options > About dialog
If you see an 'Upgrade' button, it's likely because you've purchased one or two addons and another one is available.
-Rusty
You can see the status of any addons on the MMA > Options > About dialog
If you see an 'Upgrade' button, it's likely because you've purchased one or two addons and another one is available.
-Rusty