The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
Moderator: Gurus
-
- Posts: 86
- Joined: Sat Jun 30, 2007 7:43 am
The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
iPhone SE (old type) IOS 15.6 appears on MM4 as a device but a MM message advises "The iPhone/iPod firmware is not compatible with this version of MediaMonkey. You'll be able to view the contents of the device but will not be able to write to it. "
I'm using MM 4.1.31.1919
I'd like to retire my old iPod and keep my music, podcasts etc. on my iPhone. Is there a workaround to allow this without having to upgrade to MM5?
Thanks
Kai
I'm using MM 4.1.31.1919
I'd like to retire my old iPod and keep my music, podcasts etc. on my iPhone. Is there a workaround to allow this without having to upgrade to MM5?
Thanks
Kai
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
-
- Posts: 86
- Joined: Sat Jun 30, 2007 7:43 am
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
Not 'til you suggested it! However, it reports an error:
Problem with copying file C:\Program Files (x86)\MediaMonkey\Plugins\d_iPhone.dll to C:\Program Files (x86)\MediaMonkey\Plugins\org.d_iPhone.dll.
I removed my AV tool and that made no difference. I'm running Windows 11.
Problem with copying file C:\Program Files (x86)\MediaMonkey\Plugins\d_iPhone.dll to C:\Program Files (x86)\MediaMonkey\Plugins\org.d_iPhone.dll.
I removed my AV tool and that made no difference. I'm running Windows 11.
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
Did you try installing as Administrator?
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
-
- Posts: 86
- Joined: Sat Jun 30, 2007 7:43 am
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
I'm not seeing an option to install as Administrator. Normally I would rightclick and then Run as Adminstrator but when I rightclick on diphonemm4ios15.mmip there is an Install Mediamonkey package option, but no Run as Administrator option.
Is there another way to Run as Adminstrator?
Is there another way to Run as Adminstrator?
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
Try running MediaMonkey itself as Administrator.
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
Hi,
Steps are like this as you already tried to install it:
1. Right click on MM4 Icon -> Run As Administrator
2. Go to tools -> Addons
3. Uninstall iPhone Plugin
4. Close MM4
5. Right click on MM4 Icon -> Run As Administrator
6. Go to tools -> Addons
7. Click on ADD -> browse where you downloaded "diphonemm4ios15.mmip"
8. On install page make sure that USER INSTALL CHECK BOX is NOT selected
7. Proceed with install
9. Close MM4
After that when you normally start MM4 it should work.
Steps are like this as you already tried to install it:
1. Right click on MM4 Icon -> Run As Administrator
2. Go to tools -> Addons
3. Uninstall iPhone Plugin
4. Close MM4
5. Right click on MM4 Icon -> Run As Administrator
6. Go to tools -> Addons
7. Click on ADD -> browse where you downloaded "diphonemm4ios15.mmip"
8. On install page make sure that USER INSTALL CHECK BOX is NOT selected
7. Proceed with install
9. Close MM4
After that when you normally start MM4 it should work.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
-
- Posts: 86
- Joined: Sat Jun 30, 2007 7:43 am
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
Hi,
Great. My pleasure.
Great. My pleasure.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
-
- Posts: 25
- Joined: Wed Oct 05, 2022 11:30 am
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
Having the firmware issue with MM 5.1
I am running MM 5.1, and have removed and reinstalled iTunes multiple times, 64 bit, not from the MS store.
Any fix?
I am running MM 5.1, and have removed and reinstalled iTunes multiple times, 64 bit, not from the MS store.
Any fix?
Last edited by RedGuitars on Thu Oct 06, 2022 12:15 am, edited 1 time in total.
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
Hi,
Make sure you are using latest MM5 build from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
Make sure you are using latest MM5 build from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
-
- Posts: 25
- Joined: Wed Oct 05, 2022 11:30 am
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
I have downloaded and installed the beta version twice. Version 5.0.1.2431 - is that the correct version?
iTunes version 12.12.5.8
Sorry I said 5.1 earlier, my mistake.
Thanks
iTunes version 12.12.5.8
Sorry I said 5.1 earlier, my mistake.
Thanks
Last edited by RedGuitars on Thu Oct 06, 2022 9:35 pm, edited 1 time in total.
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
Hi,
No, latest beta from link https://www.mediamonkey.com/forum/viewt ... 86639&sd=d (first post) is 5.0.4.2667 that you need to install in order to support latest iOS versions.RedGuitars wrote: ↑Thu Oct 06, 2022 9:09 pm I have downloaded and installed the beta version twice. Version 5.0.1.2431 - is that the correct version?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
-
- Posts: 25
- Joined: Wed Oct 05, 2022 11:30 am
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
I have used that link and installed twice - Help, Abot MM still shows V5.0.1
-
- Posts: 25
- Joined: Wed Oct 05, 2022 11:30 am
Re: The iPhone/iPod firmware is not compatible with this version of MediaMonkey.
It installed correctly this time - thanks.