White screen-frozen?
Moderator: Gurus
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White screen-frozen?
I have been updating the testing versions for quite a while. I have run into, again, similar issues that I have had, previously. I generally let it run, the first time, after an update, overnight since it takes a bit to scan the folders on the 3 different drives. Last night it basically became a white screen, with no way to restore, having to force close with task manager. Any ideas?
Re: White screen-frozen?
Check whether you are on version 2250.
They released a new version today which fixes a crash that happened with the version that they released on Monday.
They released a new version today which fixes a crash that happened with the version that they released on Monday.
Want a dark skin for MM5? This is the one that works best for me .. elegant, compact & clear.
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Re: White screen-frozen?
I am trying that out now. It took an hour or so get through my 1 folder of about 7,500 video files. I have moved on to adding 2 main drives worth of audio and video files. This totals about 350k-400k files, possible 500k. So, this will take most of the day and evening, if I am lucky. It has run about another 90 minutes or so and is at about 24k, so am guessing 5% of the remaining files.
Is there a way to run a report about how long it takes to scan all the files, across multiple launches?
Is there a way to run a report about how long it takes to scan all the files, across multiple launches?
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Re: White screen-frozen?
I have fun the newest version and ultimately about 600k files in scanning, I get the white screen of nothingness. I have to force close MM5 and start again.
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Re: White screen-frozen?
Are you sure there aren't multiple instances of MediaMonkey using the same database?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: White screen-frozen?
Hi,
Also check task manager for multiple MediaMonkey.exe files started.
Also check task manager for multiple MediaMonkey.exe files started.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
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- Posts: 102
- Joined: Wed Jul 04, 2007 6:56 pm
Re: White screen-frozen?
One of the first things I did. Not running 2 instances.
Re: White screen-frozen?
Hi,
If not Slow non closed MM process then something is locking MM.DB? AV or Backup app or ???
If not Slow non closed MM process then something is locking MM.DB? AV or Backup app or ???
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: White screen-frozen?
Is this still an issue with 2259? If so, please capture in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewt ... 30&t=86643
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: White screen-frozen?
I have not run MM5 in a week or so as I got frustrated with the other crashing issues I have been having, lately. I will test it this weekend.
Re: White screen-frozen?
Try to capture this in a debug log and attach it to a Support Ticket. Keep an eye out on https://www.mediamonkey.com/forum/viewt ... 30&t=86639 as a new build may be released before you're ready to try.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
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Re: White screen-frozen?
Will do, thanks!