MM locks up (hangs) when resizing window

kibosh · Post by **kibosh** » Sat Apr 09, 2011 11:33 am

Actually I left out an important detail. It doesn't happen when you re-size the main window. It is when you right click on a song and pick Auto-tag from web and then try and re-size that window. Then MM hangs.

IE9 is version 9.0.8112.16421.

Running as administrator does not help.

kibosh · Post by **kibosh** » Sat Apr 09, 2011 12:33 pm

I just tried installing 3.2.5.1306 and the issue still exists.

nohitter151 · Post by **nohitter151** » Sat Apr 09, 2011 3:42 pm

I've reopened http://www.ventismedia.com/mantis/view.php?id=6489

because I can reproduce on my system.

woodp · Post by **woodp** » Mon Apr 11, 2011 6:08 pm

I'm a little confused here ... I'm experiencing the same freeze when I resize the "Auto-tag from Web" box. I'm running Win7/64 and IE9. And running MM in admin mode doesn't make a difference.

But there are references in this forum to some ActiveX plug-in in IE9 that's causing the problem? If that's the case, what plug-in is causing the problem and why can't I just temporarily disable it?

I like both MM3.2.4 and IE9 and I'm not fond to have to chose between them ...

nohitter151 · Post by **nohitter151** » Mon Apr 11, 2011 8:00 pm

woodp wrote:I'm a little confused here ... I'm experiencing the same freeze when I resize the "Auto-tag from Web" box. I'm running Win7/64 and IE9. And running MM in admin mode doesn't make a difference.

But there are references in this forum to some ActiveX plug-in in IE9 that's causing the problem? If that's the case, what plug-in is causing the problem and why can't I just temporarily disable it?

I like both MM3.2.4 and IE9 and I'm not fond to have to chose between them ...

No, that isn't the problem. It looks like some issue between the MM theme engine (used for skinning) with the new html rendering in IE9.

woodp · Post by **woodp** » Mon Apr 11, 2011 8:12 pm

nohitter151 wrote:No, that isn't the problem. It looks like some issue between the MM theme engine (used for skinning) with the new html rendering in IE9.

Sorry for the follow-up, but would turning all but the default MM theme get me up and running?

(I guess I could try it myself but as long as I'm here I'll ask a follow-up questions.)

nohitter151 · Post by **nohitter151** » Mon Apr 11, 2011 9:08 pm

woodp wrote:
nohitter151 wrote:No, that isn't the problem. It looks like some issue between the MM theme engine (used for skinning) with the new html rendering in IE9.
Sorry for the follow-up, but would turning all but the default MM theme get me up and running?

(I guess I could try it myself but as long as I'm here I'll ask a follow-up questions.)

It's already confirmed in this thread that unskinned MM does not crash with ie9.

jtekusa · Post by **jtekusa** » Sun Jun 12, 2011 12:44 pm

Potential work-around/fix?

Okay, I have been having the same issue with the current stable release of MediaMonkey. I am a web master for a non-profit and need to have the latest browsers installed so was dismayed to have to use the non-themed version. I deleted and reinstalled MM so I could regain theme usage and accidentally stumbled upon a possible fix. I do not understand why this works but here it goes...

Start MM and before you do anything else, maximize the window by clicking the icon in the upper right (e.g. the square next to the red X).

Now, click this icon again to return MM to the previous window size.

Using the resize grippie in the upper right hand corner (again by the red X, or close icon) resize MM to the desired size. This is a diagonal resizer so you can do both vertical and horizontal resizing.

For some reason, when I did this and use the resize grippie in the upper right of the window, I can resize MM 3 with IE 9 installed all day long. I will add that this is on a Windows 7 Ultimate SP1 system and your results may vary based on your OS.

I wanted to share this with everyone since I have seen a lot of frustrated users in the forums. I will add that I was one of them but understand the developers not wanting to take precious time away from MM 4. Hopefully this solution works for everyone.

Come to think of it, I did install MM4 (latest beta) first and opted to go back to MM 3 for stability reasons. I am thinking some remnants of MM4 may be left that is aiding MM 3 with the IE 9 incompatibility. Just a thought...

PlainShane · Post by **PlainShane** » Mon Jun 27, 2011 12:42 pm

I have been using MM for years now and the bugs present are highly disappointing. Constant freezes upon resizing auto-tag from web window. When I resume from pause after minimal idling time the song just skips around. Also when interacting with MM at all after minimal idling the entire program freezes for ~10 seconds...

I am about to downgrade back to an earlier version. This is ridiculous. Also, I have downloaded the debug version, posted my logs, and MM continues to send me emails about how they are closing the incident even though I reply back with a resounding "NO IT IS NOT SOLVED". I am really really really not looking forward to going back to winamp but this is nearly unusable. No other programs of mine behave this way.

Post by **Lowlander** » Mon Jun 27, 2011 12:45 pm

This is a known issue with MediaMonkey 3 and you will need to use MediaMonkey 4 if you have Internet Explorer 9 installed as this bug has been resolved in MediaMonkey 4: http://www.ventismedia.com/mantis/view.php?id=6489

MediaMonkey 4 beta builds: http://www.mediamonkey.com/forum/viewto ... =6&t=54426

MM locks up (hangs) when resizing window

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Re: MM locks up (hangs) when resizing window