Error message while ripping CD

[kaichandler]

I have a new Vista installation and am using beta 3.1.2.1274

I ripped the cd ok. Now when I try to rip a cd I get an error "Cannot delete c:\Documents and Settings \ Master.upstairs
\ Local Settings \ Temp \ 3cw49.wav" Access is denied. The file may be in use or you may not have access rights.

Also I've restored files from my backup and although I can view PDFs I can't run exectables without changing their permission on an individual level.

Can anyone advise?

thanks
Kai

[nohitter151]

Cannot delete c:\Documents and Settings \ Master.upstairs
\ Local Settings \ Temp \ 3cw49.wav

This path is not correct for windows Vista. You need to update your Temporary directory in the MM options (Tools > Options > general) to a path that you can access from your limited vista user account, like:

C:\Users\Master.upstairs\AppData\Local\Temp\

[kaichandler]

This path is not correct for windows Vista.

Strange - it's Media Monkey "out of the box" - surprised they'd not spotted that.

You need to update your Temporary directory in the MM options (Tools > Options > general) to a path that you can access from your limited vista user account, like:

C:\Users\Master.upstairs\AppData\Local\Temp\

Worked a treat, thanks nohitter151! But here's a question - you say

limited vista user account

but this is my one and only account on a new Vista installation and even though UAC is turned off lots of files seem to have protection preventing me getting full (execute) access - any idea what's going on?

best, Kai

[nohitter151]

Strange - it's Media Monkey "out of the box" - surprised they'd not spotted that.

Hm, strange indeed.

Worked a treat, thanks nohitter151! But here's a question - you say

limited vista user account

but this is my one and only account on a new Vista installation and even though UAC is turned off lots of files seem to have protection preventing me getting full (execute) access - any idea what's going on?

best, Kai

That is Vista for you. Even administrators don't have access to everything, one of the more annoying features in Vista. See:
http://www.tipandtrick.net/2008/how-to- ... -in-vista/

[kaichandler]

http://www.tipandtrick.net/2008/how-to- ... -in-vista/

An excellent resource Nohitter, although it has not affected any of my file protection issues. Unless you've any other suggestions I'll dig around further OR wait until WIndows 7 next week!!! However, I'm back on track now with MediaMonkey, so MANY THANKS!!!

best, Kai

[nohitter151]

http://www.tipandtrick.net/2008/how-to- ... -in-vista/

An excellent resource Nohitter, although it has not affected any of my file protection issues. Unless you've any other suggestions I'll dig around further OR wait until WIndows 7 next week!!! However, I'm back on track now with MediaMonkey, so MANY THANKS!!!

best, Kai

You'll definitely want to upgrade to 7.

[kaichandler]

All sorted thanks to awesome and persistently brilliant help from Steve and most especially Pavle from technical support.

Pavle worked out that Tools | Options | General | User-friendly masks had become unchecked. We checked it and the problem disappeared.

Mediamonkey tech support is great and so is that from folks on the forum here. Would I get that support from iTunes folks at Apple? No, I don't think so. So, step forward Pavle and Nohitter151!!!!

best

Kai

ps, Win 7 was well worth the upgrade cost but wasn't relevant to resolving this problem

[kaichandler]

I had a similar problem again today while ripping, using Windows 7 and build 3.2.

Tools | Options | General | User-friendly masks was checked.

To fix it I had to reset the destination in Rip CD window to end with <Filename> eg.

C:\Users\Master\Music\myartistname\myalbumname\<Filename>

Hope this helps someone (it'll probably help me next time I have this problem lol!)
best
Kai