MMW 4.1.31.1919 freezes calling "statistics"

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frank1969a
Posts: 29
Joined: Sun Feb 28, 2021 6:57 am

MMW 4.1.31.1919 freezes calling "statistics"

Post by frank1969a »

MMW 4.1.31.1919 (debug) freezes calling "statistics" and can only be "killes" by task manager.
I sent You some bug reports via the debug-version in the last hour - anything more I can do?

By the way:
MMW 4.1.31.1919 (debug) also SEEMS to crash while starting EVERY TIME - sending a bug report but seems to work fine afterwards.
Could the be the same / similar problem with new EUREKA version like in MMW 5?
Peke
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Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
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Re: MMW 4.1.31.1919 freezes calling "statistics"

Post by Peke »

Hi,
Statistics in MM4 calls IE rendering engine (MM5 uses Chromium) and if you have any Anti Virus/Plugins that hooks to IE engine can interrupt creating statistics page.

On my library of 200k tracks I can't replicate.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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frank1969a
Posts: 29
Joined: Sun Feb 28, 2021 6:57 am

Re: MMW 4.1.31.1919 freezes calling "statistics"

Post by frank1969a »

Peke wrote: Sun Mar 21, 2021 4:27 pm Statistics in MM4 calls IE rendering engine (MM5 uses Chromium) and if you have any Anti Virus/Plugins that hooks to IE engine can interrupt creating statistics page.

On my library of 200k tracks I can't replicate.
HI,
in my library of 1.000k tracks I unfortunately can (MMW5 seems to be fine with this amount of files - but there are some advantages in MMW4 so I take best of both worlds and use them both (with physical different but identical databases).
I don*t use IE (it's not even installed on W10 anymore, it uses chromium-based edge),
but for testing I also stopped and "kicked off" the Anti Virus (Kaspersky).
No change, still freezing (sent You bug report 5 minutes ago)
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MMW 4.1.31.1919 freezes calling "statistics"

Post by Lowlander »

MediaMonkey 4 uses Internet Explorer for its web-based activities, this includes the Statistics report. If you don't have IE on your system those functions would be expected to fail.
frank1969a
Posts: 29
Joined: Sun Feb 28, 2021 6:57 am

Re: MMW 4.1.31.1919 freezes calling "statistics"

Post by frank1969a »

Lowlander wrote: Wed Mar 24, 2021 11:12 am MediaMonkey 4 uses Internet Explorer for its web-based activities, this includes the Statistics report. If you don't have IE on your system those functions would be expected to fail.
Re-Installed IE 11, De-Installed Kaspersky - Crashed again while starting.
Sent You a bug report as always...
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