MM5 wouldn't work, now MM4 won't add new files

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bdb484
Posts: 43
Joined: Wed Jul 10, 2013 12:31 pm

MM5 wouldn't work, now MM4 won't add new files

Post by bdb484 » Thu Jul 02, 2020 7:03 pm

I tried installing MM5 today. It launched, but it was completely nonresponsive on multiple attempts, and it stubbornly persisted even after I tried killing it in the Task Manager.

Once I got it killed for good, I uninstalled it and returned to MM4. But now I get an error message every time there's a change in the library, saying "The database file ... (version 5.0.47) isn't fully compatible with MediaMonkey 4."

The error message prevents the player from advancing to the next track on a playlist, and I can't add any new files to the library.

Any ideas how to get around this?

Lowlander
Posts: 47578
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM5 wouldn't work, now MM4 won't add new files

Post by Lowlander » Thu Jul 02, 2020 8:01 pm

You should capture the problems with MediaMonkey 5 in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewt ... 30&t=86643
Lowlander (MediaMonkey user since 2003)

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