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Mediamonkey erases the ID3 Tags

Posted: Mon Sep 26, 2011 5:57 pm
by ojk12
I use a USB mass storage device to play files on my car stereo but when I use de version 4 mediamonkey erases all the ID3 tags from songs on the device, I've used diferent formas like mp4, wma, aac, ogg it happens with all except with mp3, the problem that I'd like to use wma but I need the tags too.

Re: Mediamonkey erases the ID3 Tags

Posted: Mon Sep 26, 2011 7:41 pm
by nohitter151
ojk12 wrote:I use a USB mass storage device to play files on my car stereo but when I use de version 4 mediamonkey erases all the ID3 tags from songs on the device, I've used diferent formas like mp4, wma, aac, ogg it happens with all except with mp3, the problem that I'd like to use wma but I need the tags too.
I doubt that is the case. The most likely reason you see this is that the car stereo can only read ID3 tags in mp3 files.

Re: Mediamonkey erases the ID3 Tags

Posted: Tue Sep 27, 2011 3:10 am
by ojk12
nohitter151 wrote:
ojk12 wrote:I use a USB mass storage device to play files on my car stereo but when I use de version 4 mediamonkey erases all the ID3 tags from songs on the device, I've used diferent formas like mp4, wma, aac, ogg it happens with all except with mp3, the problem that I'd like to use wma but I need the tags too.
I doubt that is the case. The most likely reason you see this is that the car stereo can only read ID3 tags in mp3 files.

I don't think so because it read it before with other version of mediamonkey and now when I use the windows explorer and I activate the Album, Artist or Year column view, it simply dont show nothing

Re: Mediamonkey erases the ID3 Tags

Posted: Tue Sep 27, 2011 2:00 pm
by nohitter151
ojk12 wrote:
nohitter151 wrote:
ojk12 wrote:I use a USB mass storage device to play files on my car stereo but when I use de version 4 mediamonkey erases all the ID3 tags from songs on the device, I've used diferent formas like mp4, wma, aac, ogg it happens with all except with mp3, the problem that I'd like to use wma but I need the tags too.
I doubt that is the case. The most likely reason you see this is that the car stereo can only read ID3 tags in mp3 files.

I don't think so because it read it before with other version of mediamonkey and now when I use the windows explorer and I activate the Album, Artist or Year column view, it simply dont show nothing
Windows explorer doesn't read tags of any file types except mp3 and wma. At any rate I can't reproduce, even after using auto-conversion for a portable USB drive.

Re: Mediamonkey erases the ID3 Tags

Posted: Tue Sep 27, 2011 5:03 pm
by ojk12
Ok, what can I do to help with this problem? Can I send more information or something else?

Re: Mediamonkey erases the ID3 Tags

Posted: Tue Sep 27, 2011 5:42 pm
by nohitter151
ojk12 wrote:Ok, what can I do to help with this problem? Can I send more information or something else?
http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341

Re: Mediamonkey erases the ID3 Tags

Posted: Tue Sep 27, 2011 8:12 pm
by rusty
In this particular case, it would be really useful if you generated a video with Jing while generating the debug log--that way we'd be sure to understand the repro steps.

Thanks.

-Rusty