video not in full screen mode
Moderator: Gurus
video not in full screen mode
I installed MM5 on a laptop and on a detachable tablet (MS Surface Pro). Both devices are equipped with Windows 10. MM5 runs perfectly on the laptop. However, MM5 does not display videos in full screen mode on the tablet. I checked the settings and could not find any differences between laptop and tablet. Any ideas on what I have overlooked.
Re: video not in full screen mode
Hi,
Like you said there should not be an issue. I have seen Video drivers and windows itself reserve screen space, but it was very rare and I am not sure if that is the case with you.
Can you please make full desktop screenshot while MM is playing the Video?
As you are new user you can't post links in forum yet, copy/paste links without HTTP:// and add space instead of dots eg. "www mediamonkey com/forum/"
Like you said there should not be an issue. I have seen Video drivers and windows itself reserve screen space, but it was very rare and I am not sure if that is the case with you.
Can you please make full desktop screenshot while MM is playing the Video?
As you are new user you can't post links in forum yet, copy/paste links without HTTP:// and add space instead of dots eg. "www mediamonkey com/forum/"
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: video not in full screen mode
Hi,
Thanks for your reply.
Here is the link to the screen shot of MM5 playing a video.
Thanks for your reply.
Here is the link to the screen shot of MM5 playing a video.
Re: video not in full screen mode
Hi,
Do you have Intel GPU or integrated?
This screenshot looks to me that GPU did't do resize of WebGL video overlay. Try to update GPU/Chipset Drivers.
Do you have Intel GPU or integrated?
This screenshot looks to me that GPU did't do resize of WebGL video overlay. Try to update GPU/Chipset Drivers.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: video not in full screen mode
I am having this same issue on ONE of my two Dell / Win10 PCs. MMW4 does not have this problem.
I have just updated both the Intel graphics drivers AND the PC firmware via Windows Update and it did not resolve the issue.
Info from System Info for my graphics setup:
According to https://webglreport.com/ , my browser (MS Edge 93) supports both WebGL v1 and v2. And I note that v2 came out before I even bought this PC.
I have just updated both the Intel graphics drivers AND the PC firmware via Windows Update and it did not resolve the issue.
Info from System Info for my graphics setup:
Code: Select all
Name Intel(R) UHD Graphics 630
PNP Device ID PCI\VEN_8086&DEV_3E91&SUBSYS_086B1028&REV_00\3&11583659&0&10
Adapter Type Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) UHD Graphics 630
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igd12umd64.dll
Driver Version 27.20.100.9664
INF File oem82.inf (iCFL_w10_DS section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 4096 x 2160 x 29 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xD0FFFFFF
Memory Address 0xC0000000-0xCFFFFFFF
I/O Port 0x00004000-0x0000403F
IRQ Channel IRQ 4294967291
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_FFB22091D2BE88A5\IGDKMD64.SYS (27.20.100.9664, 27.63 MB (28,973,608 bytes), 9/15/2021 4:16 PM)
Re: video not in full screen mode
Can you make me a debug log (step 4b: viewtopic.php?f=30&t=86643)?
How to make a debuglog - step 4b: viewtopic.php?f=30&t=86643
Re: video not in full screen mode
Debug created with MMW 5.02.2502. Same thing happens as with the current stable release.
https://drive.google.com/file/d/1RKE0wN ... sp=sharing
https://drive.google.com/file/d/1RKE0wN ... sp=sharing
Re: video not in full screen mode
Any update? Logs already provided. The clock is ticking on how long I can continue to use v5 before I have to uninstall it due to the version not yet being licensed and losing my syncing capabilities.PetrCBR wrote: ↑Thu Sep 16, 2021 8:03 am Can you make me a debug log (step 4b: viewtopic.php?f=30&t=86643)?
Re: video not in full screen mode
Can you please check this build.
How to make a debuglog - step 4b: viewtopic.php?f=30&t=86643
Re: video not in full screen mode
Are you connecting Surface to external display ?
How to make a debuglog - step 4b: viewtopic.php?f=30&t=86643
Re: video not in full screen mode
I never said it's a Surface, I said it's a Dell desktop.
This PC is connected via HDMI to a 4K TV. A setup that MMW4 has zero problems with.
MMW5 has zero problems on my other Dell desktop, HDMI to an ultrawide monitor.
This PC is connected via HDMI to a 4K TV. A setup that MMW4 has zero problems with.
MMW5 has zero problems on my other Dell desktop, HDMI to an ultrawide monitor.
Re: video not in full screen mode
Ahh ... i didn't realized you're different user than the one from first post ... my fault.
Can you make me a Debuglog from these new build (i've added some debug messages).
Can you make me a Debuglog from these new build (i've added some debug messages).
How to make a debuglog - step 4b: viewtopic.php?f=30&t=86643
WebGL?
The original topic for this has gone dormant. The issue is videos don't play full screen. There is a screen shot from another user here: viewtopic.php?f=33&t=99909&p=486178&hilit=video#p486178
This happens on one of the two desktop PCs I have MMW installed on.
In another channel, Peke diagnosed it as a problem with WebGL on the Intel integrated graphics on my Dell desktop. However, https://get.webgl.org/ indicates there is no problem with WebGL on this PC. All of the streaming I do via MS Edge or Firefox work. Youtube, Netflix, Amazon, Disney+, IMDbTV, others...
Does this make sense?
This is a Dell Inspiron 3470 connected to an 4kTV via HDMI. Display properties per System Info below:
Name Intel(R) UHD Graphics 630
PNP Device ID PCI\VEN_8086&DEV_3E91&SUBSYS_086B1028&REV_00\3&11583659&0&10
Adapter Type Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) UHD Graphics 630
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igd12umd64.dll
Driver Version 27.20.100.9664
INF File oem82.inf (iCFL_w10_DS section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 4096 x 2160 x 29 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xD0FFFFFF
Memory Address 0xC0000000-0xCFFFFFFF
I/O Port 0x00004000-0x0000403F
IRQ Channel IRQ 4294967291
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_FFB22091D2BE88A5\IGDKMD64.SYS (27.20.100.9664, 27.63 MB (28,973,608 bytes), 9/15/2021 4:16 PM)
This happens on one of the two desktop PCs I have MMW installed on.
In another channel, Peke diagnosed it as a problem with WebGL on the Intel integrated graphics on my Dell desktop. However, https://get.webgl.org/ indicates there is no problem with WebGL on this PC. All of the streaming I do via MS Edge or Firefox work. Youtube, Netflix, Amazon, Disney+, IMDbTV, others...
Does this make sense?
This is a Dell Inspiron 3470 connected to an 4kTV via HDMI. Display properties per System Info below:
Name Intel(R) UHD Graphics 630
PNP Device ID PCI\VEN_8086&DEV_3E91&SUBSYS_086B1028&REV_00\3&11583659&0&10
Adapter Type Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) UHD Graphics 630
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ffb22091d2be88a5\igd12umd64.dll
Driver Version 27.20.100.9664
INF File oem82.inf (iCFL_w10_DS section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 4096 x 2160 x 29 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xD0FFFFFF
Memory Address 0xC0000000-0xCFFFFFFF
I/O Port 0x00004000-0x0000403F
IRQ Channel IRQ 4294967291
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_FFB22091D2BE88A5\IGDKMD64.SYS (27.20.100.9664, 27.63 MB (28,973,608 bytes), 9/15/2021 4:16 PM)
Re: video not in full screen mode
I was finally able to find an inexpensive video card, and then a low-profile slot adapter, and install today. An AMD Radeon HD 7450 (now with the VGA socket removed).
Re-upgraded to MMW5 and this issue has gone away.
I wish the OP luck. This is a hardware issue.
Re-upgraded to MMW5 and this issue has gone away.
I wish the OP luck. This is a hardware issue.