I'm getting an error message saying "Mediamonkey is unable to decode this format" when I try playing music after MS did an auto update to Windows 10. I just bought MM5 and the Codec package and that didn't work and after clicking the "find missing codec" button I get the message that my Win 10 codecs are up to date.
I have no idea what's going on... can anyone help?
Getting Error Message When Trying to Play Music
Moderator: Gurus
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- Posts: 2
- Joined: Thu Aug 05, 2010 8:09 pm
Re: Getting Error Message When Trying to Play Music
Hi,
What file formats you are trying to play, also you have when you open Computer info hat version opf indos you have installed eg. do you have N in Windows name?
What file formats you are trying to play, also you have when you open Computer info hat version opf indos you have installed eg. do you have N in Windows name?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Getting Error Message When Trying to Play Music
Besides solving for Windows N if you have that: https://www.mediamonkey.com/support/kno ... -8-8-1-10/ (Windows updates seem to require users to install codecs again).
Also make sure you're on MediaMonkey 5.0.1: viewtopic.php?p=485073#p485073
Also make sure you're on MediaMonkey 5.0.1: viewtopic.php?p=485073#p485073
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
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- Posts: 2
- Joined: Thu Aug 05, 2010 8:09 pm
Re: Getting Error Message When Trying to Play Music
The Windows N issue was the problem. Thanks for your help.