error connecting to musicbrainz
Moderator: Gurus
Re: error connecting to musicbrainz
This is issue is being worked on. However you're still having issues on 2410 with MusicBrainz as source: https://www.mediamonkey.com/forum/viewt ... 30&t=86639
Have you tried to engage manual lookup after you receive an error from the CD node in the Media Tree? Does it fail again?
Have you tried to engage manual lookup after you receive an error from the CD node in the Media Tree? Does it fail again?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: error connecting to musicbrainz
Could you please answer my questions above: https://www.mediamonkey.com/forum/viewt ... 88#p482188
and attach it to eSupport ticket: https://www.mediamonkey.com/support/
and attach it to eSupport ticket: https://www.mediamonkey.com/support/
Re: error connecting to musicbrainz
Ludek wrote: ↑Mon May 31, 2021 3:15 am
For CD lookups we are using
MusicBrainz at musicbrainz.org
with fallback to
FreeDB at mb.mediamonkey.com
But based on the above user screenshot there was an issue with musicbrainz.org lookup.
The questions are:
Is it failing for all CDs ? If you click this link:
https://musicbrainz.org/ws/2/discid/v2D ... -?fmt=json
does it show you the JSON data?
Could your generate debug log (item 4b here: https://www.mediamonkey.com/forum/viewt ... 30&t=86643 )
Just be sure that you are using debug build: https://www.mediamonkey.com/beta/MediaM ... _Debug.exe
Thanks for feedback!
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Re: error connecting to musicbrainz
UPDATE - 06/16/2021
The connection to MusicBrainz has been restored (for now). Thank you.
There is another issue now though...
After clicking OK for the ripping to begin, I get a large, blank white box and I can only get rid of it by force closing the app in Tsk manager and restarting the app...
Because the app essentially crashes, it should be sending logs but, I will try sending a log manually, as well.
Thanks.
The connection to MusicBrainz has been restored (for now). Thank you.
There is another issue now though...
After clicking OK for the ripping to begin, I get a large, blank white box and I can only get rid of it by force closing the app in Tsk manager and restarting the app...
Because the app essentially crashes, it should be sending logs but, I will try sending a log manually, as well.
Thanks.
Re: error connecting to musicbrainz
Are you seeing this on build 2416? If not on it, please update: https://www.mediamonkey.com/forum/viewt ... 86639&sd=d
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: error connecting to musicbrainz
Are there better sources for metadata available? By better I mean sources which have up to date information about CD releases? It seems most of the time I get a message indicating the CD is not found in the database, especially on new releases.
Re: error connecting to musicbrainz
This would need to be added by Third Party Addons. MediaMonkey provides lookup with MusicBrainz and in my experience most stuff is available on it.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: error connecting to musicbrainz
I'm having the same frustrating issue with MusicBrainz and have tried all the same things suggested in this post. Nothing but issues for me with MediaMonkey 5. I can access MusicBrainz directly without issue and I shouldnt have to wait for it to work eventually..... I'm close to asking for a refund or disputing the charge since the service I paid for isn't being delivered and doesn't function consistently as it should.
Re: error connecting to musicbrainz
Which Build (Help > About) of MediaMonkey are you using and how long has this been an issue. There have been occasional hiccups in the past, but it works consistently for me.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: error connecting to musicbrainz
I'm using build 5.0.2.2532 and it doesn't work consistently for me and I have zero home network issues
Re: error connecting to musicbrainz
Please capture it in a debug log (step 4b) when you encounter this again and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
This will help a developer analyze why this happens on your setup.
This will help a developer analyze why this happens on your setup.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)