Update with Lifetime license not working.
Moderator: Gurus
Update with Lifetime license not working.
I have MediaMonkey 4.1.31.1919 and a lifetime license.
Today, a third party app. informed me that there was an available update to version 5. I wasn't previously aware of this, and when I clicked on 'Check for updates', I was told I had the latest version.
I then looked at the website and discovered that version 5 looks to have been around for a few months.
Is this because it's only recently come out of beta, and you just haven't got around to letting users know through MediaMonkey itself, or is there some other problem?
Today, a third party app. informed me that there was an available update to version 5. I wasn't previously aware of this, and when I clicked on 'Check for updates', I was told I had the latest version.
I then looked at the website and discovered that version 5 looks to have been around for a few months.
Is this because it's only recently come out of beta, and you just haven't got around to letting users know through MediaMonkey itself, or is there some other problem?
Re: Update with Lifetime license not working.
Hi,
MediaMonkey 5.0.0 was actually just released yesterday!
We haven't yet activated the update notifications because users with 4.x Gold licenses have not yet been provided with discount coupons / upgrades for v5 (and upgrading would otherwise result in a loss of Gold functionality). We'll activate the update notice once these are sent out.
-Rusty
MediaMonkey 5.0.0 was actually just released yesterday!
We haven't yet activated the update notifications because users with 4.x Gold licenses have not yet been provided with discount coupons / upgrades for v5 (and upgrading would otherwise result in a loss of Gold functionality). We'll activate the update notice once these are sent out.
-Rusty
Re: Update with Lifetime license not working.
I figured it would be something like that. Iobit's software update app got a little too enthusiastic I guess.
Dave
Dave
Re: Update with Lifetime license not working.
I'm in the same situation as a Gold 4 user. I was just about to upgrade when I saw this post. It would really be a good idea to sort out the messaging before releasing the product. I wonder how many users are going to get into a tangle because of this. When will the messaging for Gold users be sent out?
Nick
Nick
Re: Update with Lifetime license not working.
Just to be sure: as a Lifetime Gold licensee to MM4, will I have to buy a new license for MM5 or will the "old" one still be valid?
I'm just wondering because I've installed MM5 and the About windows says MM5 is fully licensed to myself.
I'm just wondering because I've installed MM5 and the About windows says MM5 is fully licensed to myself.
Re: Update with Lifetime license not working.
Hi,
If About say "License to xxxxx " then you are set. It would show you Register dialog if license is invalid for MM5.
If About say "License to xxxxx " then you are set. It would show you Register dialog if license is invalid for MM5.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Update with Lifetime license not working.
OK, so I've purchased another license last Friday because of not seeing the obvious.
Maybe I should request a refund - would that be possible?
Maybe I should request a refund - would that be possible?
Re: Update with Lifetime license not working.
Sure it would be possible, but why not as you already bought it just surprise someone and give it as a Gift?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Update with Lifetime license not working.
Guess what?
I will not ask for a refund, please consider this as a small donation for your work and I will hope that the development continues and many new features will find their way into MM5 in the next months and years
Thanks!
I will not ask for a refund, please consider this as a small donation for your work and I will hope that the development continues and many new features will find their way into MM5 in the next months and years
Thanks!
Re: Update with Lifetime license not working.
Nice one Zonky.
You dev guys need a tip jar of some kind.
As a happy lifetime gold user, I often think of buying you guys a beer or a coffee.
You dev guys need a tip jar of some kind.
As a happy lifetime gold user, I often think of buying you guys a beer or a coffee.
Riding the bleeding edge.
Re: Update with Lifetime license not working.
Thanks! I love both (beer and coffee)As a happy lifetime gold user, I often think of buying you guys a beer or a coffee.
Re: Update with Lifetime license not working.
My apologies if this is redundant, BUT as a Lifetime Gold licensee to MM4, will I receive a notice/link of/for an upgrade to MM5? Additional charges?
Re: Update with Lifetime license not working.
There is no notice for Lifetime License holders as their License as provided is already valid for MediaMonkey 5. You can keep using the same Lifetime License.
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Update with Lifetime license not working.
To add to lowlander's comment for anyone else coming across this thread:
If you have a Gold lifetime license already, you can just download MMW5 and use your existing license. Download is at:
http://www.mediamonkey.com/MediaMonkey-5_Setup.exe
If you have a Gold 4.x license, then you're eligible for a discounted purchase to MMW5 if you purchased it prior to 2020, and a free upgrade if you purchased it in 2020/21. Details at:
https://www.mediamonkey.com/support/kno ... r-windows/
-Rusty
If you have a Gold lifetime license already, you can just download MMW5 and use your existing license. Download is at:
http://www.mediamonkey.com/MediaMonkey-5_Setup.exe
If you have a Gold 4.x license, then you're eligible for a discounted purchase to MMW5 if you purchased it prior to 2020, and a free upgrade if you purchased it in 2020/21. Details at:
https://www.mediamonkey.com/support/kno ... r-windows/
-Rusty