About once a day, I have to force close MMW5. What is on-screen is a black square of the last requested operation, but no controls populated. I have no way to close said window/pop-up. I have to force close and restart to continue the operations. This usually occurs when I'm tagging, adding artwork, adjusting properties, or ripping.
System: win 10, latest updates.
MMW5 Locks up often
Moderator: Gurus
Re: MMW5 Locks up often
Hi,
Have you tried to pres ESC on keyboard after clicking on black screen?
Have you tried to pres ESC on keyboard after clicking on black screen?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: MMW5 Locks up often
What operation were you doing that opened the black dialog? Did you have the screen go to sleep/turn off after you started the operation?
Can you click where you expect the OK or Cancel button to be to close the black dialog?
Can you click where you expect the OK or Cancel button to be to close the black dialog?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: MMW5 Locks up often
Usually getting ready to tag or rip. Last time I was just adjusting properties. I'll attempt ESC next time. Clicking has no response whatsoever besides the error ping.
It has happened enough, that I think it is a true bug.
It has happened enough, that I think it is a true bug.
Re: MMW5 Locks up often
A debug log (step 4b) may help shed light on the problem: viewtopic.php?f=30&t=86643
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: MMW5 Locks up often
https://drive.google.com/file/d/12mYpZu ... sp=sharing
Example. It just gave me the blackout pop-up again. I did switch over to another app. I came back to the this black window. ESC doesn't close it. No click anywhere on the screen affects the operation.
Example. It just gave me the blackout pop-up again. I did switch over to another app. I came back to the this black window. ESC doesn't close it. No click anywhere on the screen affects the operation.