Sync to SD card total failure - definite regression

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Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Sync to SD card total failure - definite regression [#18064]

Post by Lowlander »

Please capture the Sync in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?f=30&t=86643

This will allow a developer to analyze why this occurs in your setup.
Ludek
Posts: 4958
Joined: Fri Mar 09, 2007 9:00 am

Re: Sync to SD card total failure - definite regression

Post by Ludek »

Hi CosmicKnowledge,
just seeing your forum post:
After months of waiting... MMA syncing still fails with "Waiting for file to convert" after 55 of 1200 songs is complete. I've already sent several debug logs.
MMW: v5.0.1.2431
MMA: v1.4.4.0952
I just tried it and it just failed the same way as it has for months.
Where you sent the logs? AFAIK I've already fixed the issue as https://www.ventismedia.com/mantis/view.php?id=18064 , but supposing that it still does not work for you: Can you please generate full debug log of the WiFi sync (capturing to DbgView -- item 4b here: viewtopic.php?f=30&t=86643 ) and attach to eSupport ticket please?
I would love to fix your sync issues finally, but it seems endless process doing this via multiple forum threads, having you in single support ticket would speed up the things / communication and debugging a lot.

Thanks!
Ludek
Posts: 4958
Joined: Fri Mar 09, 2007 9:00 am

Re: Sync to SD card total failure - definite regression

Post by Ludek »

Hi,
thanks to the log from ticket # 2292 I now see where the problem lies, will be fixed as https://www.ventismedia.com/mantis/view.php?id=18064

Thanks for reporting!
Ludek
Posts: 4958
Joined: Fri Mar 09, 2007 9:00 am

Re: Sync to SD card total failure - definite regression

Post by Ludek »

Hi again, can you please confirm that the issue is fixed using this build 5.0.1.2432 : https://www.dropbox.com/s/50584bzxzfuh1 ... g.exe?dl=0

Thanks!
viking74
Posts: 13
Joined: Sat Jan 24, 2015 1:35 pm

Re: Sync to SD card total failure - definite regression

Post by viking74 »

Ludek wrote: Mon Aug 09, 2021 2:35 pm Hi again, can you please confirm that the issue is fixed using this build 5.0.1.2432 : https://www.dropbox.com/s/50584bzxzfuh1 ... g.exe?dl=0

Thanks!
Build 5.0.1.2432 has fixed my sync issues. I tried the same library as before with a mix of Flac conversion and Mp3 copy and it completed without issue. Oddly your work around for build 2431, lowering the number of threads for auto-conversion(16 -> 6), did not help. I did find MM5 (2 hrs 35 min) to be slower than MM4 (2 hrs 10 min) with the same settings and device. Not a big deal as the big sync should only need to be done once.
Ludek
Posts: 4958
Joined: Fri Mar 09, 2007 9:00 am

Re: Sync to SD card total failure - definite regression

Post by Ludek »

Thanks for confirmation!
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