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[SOLVED] 5.0.1.2402 Beta won't run [#17812]

Posted: Sat May 08, 2021 8:10 am
by hintergrundrauschen
5.0.1.2402 Beta seems to install fine (on top of existing MM5 release), but starting up the splash screen stays visible forever and nothing ever happens. Going back to the release version, everything is fine. Running on lastest Win 10 pro.

Re: 5.0.1.2402 Beta won't run

Posted: Sat May 08, 2021 11:22 am
by hintergrundrauschen
I will install the debug version of the beta so see what data will generate.

Re: 5.0.1.2402 Beta won't run

Posted: Sat May 08, 2021 11:39 am
by Lowlander
Did build 2401 run for you?

Re: 5.0.1.2402 Beta won't run

Posted: Mon May 10, 2021 5:55 am
by Ludek

Re: 5.0.1.2402 Beta won't run [#17812]

Posted: Tue May 11, 2021 2:56 pm
by yarguy
2401 and 2401 will not run on my bog standard Windows 10 setup. In fact, trying to install them leaves behind junk that prevents the re-installation of 2338 which does run. I have to manually hunt down and remove the components your failed version leaves behind. Aren't you guys supposed to be software professionals?

Re: 5.0.1.2402 Beta won't run [#17812]

Posted: Tue May 11, 2021 3:13 pm
by Lowlander
What was left behind. Certain files are considered user files and not removed: https://www.mediamonkey.com/support/kno ... diamonkey/

Re: 5.0.1.2402 Beta won't run [#17812]

Posted: Wed May 12, 2021 12:35 pm
by hintergrundrauschen
Sorry for my late reply.
2402 doesn't run either.
Install seems to go fine. Resource Monitor will show heavy CPU load forever.

Dbgview debug log does not show major breakdowns but this fail, repeatedly:

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c:\synosrc\dog-builder\source\synosyncfolder\lib\cloud-filter\win-cf\placeholder-info.cpp (54) | Failed to get placholder info. C:\Users\Claude\Music\# MMDB\MM_20210512191717.DB
Later on it waits forever, repeatedly:

Code: Select all

Wait for event ID :1, delay :0, callstack :
Starting up MM with --enable-logging=stderr --v=1
the command line log shows, endlessly repeating:

Code: Select all

[0512/192321.976:ERROR:shared_image_stub.cc(470)] SharedImageStub: unable to create context
[0512/192321.976:ERROR:gpu_channel.cc(449)] GpuChannel: Failed to create SharedImageStub
[0512/192321.977:ERROR:gpu_channel_manager.cc(767)] ContextResult::kFatalFailure: Failed to create shared context for virtualization.

Re: 5.0.1.2402 Beta won't run [#17812]

Posted: Wed May 12, 2021 12:48 pm
by hintergrundrauschen
Ok so obviously the dbgview log fail (c:\synosrc) is related to my synology sync. I deactivated this, the fail is gone but MM still shows no different behavior.

Re: 5.0.1.2402 Beta won't run [#17812]

Posted: Wed May 12, 2021 12:53 pm
by Ludek
This issue was fixed as https://www.ventismedia.com/mantis/view.php?id=17812 for build 2403.
We are planning to post 2404 soon, just testing it more before posting.

Re: 5.0.1.2402 Beta won't run [#17812]

Posted: Wed May 12, 2021 1:10 pm
by hintergrundrauschen
Thanks!

Re: 5.0.1.2402 Beta won't run [#17812]

Posted: Thu May 13, 2021 5:15 am
by hintergrundrauschen
2404 runs fine! :D

Re: 5.0.1.2402 Beta won't run [#17812]

Posted: Thu May 13, 2021 5:20 am
by Ludek
hintergrundrauschen wrote: Thu May 13, 2021 5:15 am 2404 runs fine! :D
Great! ;-)
Thx for confirmation.

Re: [SOLVED] 5.0.1.2402 Beta won't run [#17812]

Posted: Fri Sep 24, 2021 7:43 am
by chuckisonline
I am having this same issue in build 2433

Re: [SOLVED] 5.0.1.2402 Beta won't run [#17812]

Posted: Fri Sep 24, 2021 9:26 am
by Lowlander
Can you please detail what works and where exactly it fails?