mouse performance is degraded

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dbk227
Posts: 11
Joined: Sun Jun 10, 2007 11:30 am

mouse performance is degraded

Post by dbk227 »

I am on a Windows 10 computer with a bluetooth mouse, and when I have MM5 running, mouse performance is terrible, jumping all over the place and lagging considerably. When I shut MM5 down performance improves and is normal. Any thoughts as to why this is happening, and what might be causing it?
drakinite
Posts: 965
Joined: Tue May 12, 2020 10:06 am
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Re: mouse performance is degraded

Post by drakinite »

I have personally experienced this on occasion, but only during moments when something goes wrong with the interface (during beta testing, e.g., when the program was about to crash).

Few questions, to figure out what's going on:
1) Did you experience this for a long period of time? E.g., for several minutes while MM was open?
2) Does it happen every time you open MM?
3) When it happens, and you have Task Manager open, do you see MediaMonkey taking up a large percentage of your CPU?
4) What CPU does your computer have? (Open Task Manager, switch to the Performance tab, and click CPU. You'll see the brand and model number here: https://i.imgur.com/bK1SXf9.png) The reason I'm asking is because maybe we haven't tested MM5 on very low-end computers.
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