Artwork not syncing - please help

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shayneb
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Joined: Tue Aug 09, 2016 8:33 pm

Re: Artwork not syncing - please help

Post by shayneb » Mon Dec 12, 2016 10:14 am

Has anyone looked into this, or looked at the log I sent in...?

Peke
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Re: Artwork not syncing - please help

Post by Peke » Mon Dec 12, 2016 6:16 pm

Hi,
I'm escalating to see if log showed something, but unfortunately I could not replicate behavior in both MMA 622 nor Internal MMA 1.3.0.656 Beta.

Will let you know after log analyze, but I would suggest due the number of changes you consider resync tracks with missing Album Art.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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shayneb
Posts: 12
Joined: Tue Aug 09, 2016 8:33 pm

Re: Artwork not syncing - please help

Post by shayneb » Tue Dec 13, 2016 7:59 am

Thank you for looking into it. Just for the record, I have re-synced many, many times now, trying to figure out the issue.

shayneb
Posts: 12
Joined: Tue Aug 09, 2016 8:33 pm

Re: Artwork not syncing - please help

Post by shayneb » Tue Jan 03, 2017 8:15 am

Has anything been found about this issue?

gerstoscar
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Joined: Tue Dec 01, 2009 11:02 pm

Re: Artwork not syncing - please help

Post by gerstoscar » Fri Jan 13, 2017 1:21 pm

Any News ???

Peke
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Re: Artwork not syncing - please help

Post by Peke » Sun Jan 15, 2017 9:54 pm

I noticed that most artwork sync issues are fixed in latest betas.

Can you be more specific on steps and MM versions you tested?
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to add SCREENSHOTS to forum

shayneb
Posts: 12
Joined: Tue Aug 09, 2016 8:33 pm

Re: Artwork not syncing - please help

Post by shayneb » Tue Jan 17, 2017 8:32 am

I hit "Sync now" (wirelessly) from MMA version 1.3.0.0664 and MMW 4.1.14.1806. Still missing a bunch of album art that shows up fine in MMW, and shows up fine in MMA if I sync via USB instead of WiFi.

shayneb
Posts: 12
Joined: Tue Aug 09, 2016 8:33 pm

Re: Artwork not syncing - please help

Post by shayneb » Thu Jan 26, 2017 10:29 am

For the record, if I sync via USB, and everything looks fine (all album art), THEN sync wirelessly, it will overwrite the "good" USB syncs, removing the album art from them.

Peke
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Re: Artwork not syncing - please help

Post by Peke » Thu Jan 26, 2017 11:41 am

shayneb wrote:MMW 4.1.14.1806
This is the problem zou need to update to latest MMW 4.1.15.1828 and above to make things working.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to add SCREENSHOTS to forum

shayneb
Posts: 12
Joined: Tue Aug 09, 2016 8:33 pm

Re: Artwork not syncing - please help

Post by shayneb » Thu Jan 26, 2017 12:46 pm

This appears to have fixed it. I will keep en eye on it.

Peke
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Re: Artwork not syncing - please help

Post by Peke » Thu Jan 26, 2017 4:37 pm

Sorry my bad I meant 4.1.15.1826 and above.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to add SCREENSHOTS to forum

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