After selecting "Tracks" MMA immediately stops [#12692]

[dkstott]

Every time I select "tracks" on the main primary menu of MMA, I get a message that "Unfortunately, Media Monkey has stopped".

When I hit "okay"; I immediately get a message that "A debug log has been sent"

Running Galaxy Note 3
Android Version 5.0
MMA version 411

All other functions of MMA are working fine.

[rusty]

Hi,

When MMA restarts, can you immediately generate another debug log and post the log ID to this thread?

Thanks.

-Rusty

[dkstott]

Hi Rusty,

MMA indicates that I have sent de-bug / feedback reports after the failure. I get the thank you for reporting it notification. But I didn't get the log # to post it here.

I'll give it another try

FWIW- I've also tried the uninstall MMA option and the error is still coming up

Dave

[rusty]

Hi Dave,

I realize that the log was sent, but even so, as soon as MMA restarts, click Options > About > Send logs and send the debug log (again), and post the log ID here.

That allows us to match the logs to the issue being experienced.

Thanks!

-Rusty

[dkstott]

I'm not sure my 1st attempt was done properly.

Just in case the 1st one did not work, I have 2 debug logs #'s

#1 is; 06M8WMNWY3

#2 is; SH9MIPLI29

Dave

[rusty]

Thanks. Tracked at:
http://www.ventismedia.com/mantis/view.php?id=12692

-Rusty

[dkstott]

just a note that build 412 did not resolve this issue

Dave

[martin.bohac]

Hi Dave,
I can see your crash log. Unfortunately your database is malformed.
You said that you had reinstalled MMA and error still commin up. It's because your database is stored also on your main storage in MadiaMonkey directory.
This database must be also deleted to fix this.

To avoid this situation in future version please send your database from /MadiaMonkey/files /mmstore.db to my email: bohacma@gmail.com
Thanks

Steps to fix it:
1)Uninstall MMA or use Force stop + Clear data in Settings/Apps
2)Delete MediaMonkey directory from your main storage
3)Install MMA and run.


Martin

Martin

[dkstott]

Thanks Martin

All of my 30G music is on an SD card.

After seeing your input today, I now suspect that when Android upgraded from 4.4.4 to 5.0 on my Note 3 Thursday, it may have corrupted some apps & pointers for directories.

My issues with MMA started a day or two after the OS upgrade.

I could have sworn that I had deleted everything after the uninstall... but apparently, ES file program deletion got overridden by android's file protection.

I'm re-did process of deleting and re-installing everything after uninstall, Everything seems to be back in working order again

THANKS!!

[dkstott]

Last request. I know that I'm not doing something right & forgot a step. I can't load MMA beta. I get an error 505 notification during installation.

[martin.bohac]

It's OS related issue. Perhaps app was uninstalled badly.

If you can use Android Debug Bridge, try:
adb uninstall com.ventismedia.android.mediamonkey
or for BETA
adb uninstall com.ventismedia.android.mediamonkeybeta

Another description how to solve this is e.g.
http://appslova.com/android-fix-unknown ... error-505/
or somewhere
https://www.google.cz/search?q=error+50 ... gws_rd=ssl

Martin

Martin