Page 1 of 1

Resyncing

Posted: Tue May 01, 2018 11:05 am
by evanover
Have been trying to resync 2 Android devices (a phone running 7.0 and a tablet running 7.1). When I launch synchronization it starts trying to download a songs again not just the new songs. There are over 5000 songs in the MMW database. How can I download just the new songs and the updated playlists without downloading everything again?

Re: Resyncing

Posted: Tue May 01, 2018 7:20 pm
by Lowlander
Which version of MMA and MMW are you using and are you doing a wifi or USB sync.

There is no setting for this, if things are in order only changes will be synced.

Re: Resyncing

Posted: Tue May 01, 2018 8:35 pm
by evanover
Wifi for sync both Android have 1.3.2.0809 MMW is version 4.1.20.1864 and it is trying to resync the 4089 songs already there pulse the new songs. So what is causing it to try and resync everything?

Re: Resyncing

Posted: Wed May 02, 2018 11:15 am
by Lowlander
Update both to their latest betas and try again. If it still does this send a debug log from About in MMA after sync and open a Support Ticket with the logID.

Re: Resyncing

Posted: Thu May 03, 2018 8:53 am
by evanover
Updated to latest version still did same thing on tablet, have not tried phone yet. Allowed tablet to redownload on sync took over 24 hours. New songs did not sync and playlists still did not sync new songs. Also how do you generate a debug log on android?

Re: Resyncing

Posted: Thu May 03, 2018 9:06 am
by evanover
Can I remove the SD cards and sync them on the MMW computer?

Re: Resyncing

Posted: Thu May 03, 2018 10:16 am
by Lowlander
evanover wrote:Also how do you generate a debug log on android?
From About in MMA in the Menu.