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Disable "please install iTunes" message

Posted: Sun Apr 15, 2018 2:33 pm
by pmjm
Hello,

How can I disable the message: "An iPhone/iPod/iPad connection was detected. Please install iTunes in order to sync this device with MediaMonkey?"

I plug my iPad in to the computer only to charge and have no desire to ever sync. But I also have MediaMonkey running 24/7 on that computer, so it gets annoying when that message keeps popping up.

Thanks!

Re: Disable "please install iTunes" message

Posted: Sun Apr 15, 2018 6:14 pm
by Peke
Hi,
Go To Tools -> Options -> Portable Devices and Disable all iPod and iPhone plugins.

Also to completely make sure Device connection not trigger any app when device is connected in File Explorer under Address bar paste "Control Panel\All Control Panel Items\AutoPlay" then locate device and change behavior to Do nothing.

Re: Disable "please install iTunes" message

Posted: Sun Apr 15, 2018 7:33 pm
by pmjm
Thank you! That did it! I do need an autorun, my motherboard has a utility that switches the USB ports to "fast charge" when a chargeable device is plugged in, so the second part doesn't apply to my situation, but MediaMonkey is now uninterrupted. Thanks again!

Re: Disable "please install iTunes" message

Posted: Sun Apr 15, 2018 9:08 pm
by Peke
Hi,
It was my pleasure.

Can you please share what you exactly done so if someone else stumble on same problem your explanation can help resolve same problem like your?

Re: Disable "please install iTunes" message

Posted: Tue Apr 17, 2018 3:00 am
by pmjm
Uh oh, I think I spoke too soon! I just rebooted the machine and I still get the message, despite the fact that all the i-devices are unchecked in the Tools-Options-Portable Device Sync screen. Is there somewhere else I need to go to disable this?

Thanks!

Re: Disable "please install iTunes" message

Posted: Tue Apr 17, 2018 11:18 am
by Lowlander
Are they still shown as disabled in MediaMonkey?

Re: Disable "please install iTunes" message

Posted: Tue Apr 17, 2018 7:29 pm
by pmjm
Yes, they are. In fact I've disabled every checkmark in that list.