Entire Library deleted before sync

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

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RzmmDX
Posts: 10
Joined: Tue Mar 07, 2017 1:35 am

Entire Library deleted before sync

Post by RzmmDX »

I am using 4.1.15.1830.

Is it normal for MM to delete everything in my device before it syncs?

It didn't happen in previous versions.
Lowlander
Posts: 49255
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Entire Library deleted before sync

Post by Lowlander »

Depends. If the current MediaMonkey database didn't sync the files to the device and you've set it to remove all media files this is expected. However you should've seen a prompt asking to delete the files.
Lowlander (MediaMonkey user since 2003)
RzmmDX
Posts: 10
Joined: Tue Mar 07, 2017 1:35 am

Re: Entire Library deleted before sync

Post by RzmmDX »

My "Confirm Deletion" is checked.
What do you mean by " If the current MediaMonkey database didn't sync the files to the device and you've set it to remove all media files this is expected."?
I only have mediamonkey on 1 computer and the database file is in the Appdata folder.
It seems like every time I boot my computer it does the whole remove content part, if I update my auto playlist after that it correctly gets new files and syncs.
Lowlander
Posts: 49255
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Entire Library deleted before sync

Post by Lowlander »

The database contains the link between Library and device files. What device are you syncing to?
Lowlander (MediaMonkey user since 2003)
RzmmDX
Posts: 10
Joined: Tue Mar 07, 2017 1:35 am

Re: Entire Library deleted before sync

Post by RzmmDX »

Sony Walkman A17 and sd card in LG G4.

It does seem to be happening when I close Mediamonkey and do a resync.
Lowlander
Posts: 49255
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Entire Library deleted before sync

Post by Lowlander »

It happens to both? Do you have any Backup software working on your files?
Lowlander (MediaMonkey user since 2003)
RzmmDX
Posts: 10
Joined: Tue Mar 07, 2017 1:35 am

Re: Entire Library deleted before sync

Post by RzmmDX »

Happens to both. But I think it does confirm delete on the sd card.

And my backups are manual.
Lowlander
Posts: 49255
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Entire Library deleted before sync

Post by Lowlander »

Then I suggest capturing a debug log (step 4b) of your last session with MM before PC restart and one of the first session after. Maybe that will show what is happening, although it may be something outside of MediaMonkey. Attach the logs to a Support Ticket: http://www.mediamonkey.com/forum/viewto ... ?f=12&t=69
Lowlander (MediaMonkey user since 2003)
RzmmDX
Posts: 10
Joined: Tue Mar 07, 2017 1:35 am

Re: Entire Library deleted before sync

Post by RzmmDX »

Looks like re-selecting my sync lists has fixed the issue for both devices.
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