iphone 5 - no data after sync

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

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natakk
Posts: 85
Joined: Wed Jan 16, 2013 9:20 am
Location: Switzerland

iphone 5 - no data after sync

Post by natakk »

i trying to get my sync with my iphone working.

till monday no problem to sync then i saw that some files get a realy high playcount and i recognized that
even when i sync the phone some tracks get +1 in the playcount. (also when the are not played!)
if i delete this tracks for sync the +1 is stopt.

so i deside to delete all data from my iphone and the resync all data.
but now i have big troubles. after sync of 50 files the sync process will realy realy slow (1song per minute!!!)
so i tried to sync only 30 songs to look what happens.
sync is possible. no errors at all. but still no data on my iphone!

i also rebooted my phone many times and retried sync. always the same. no music in the library on the iphone. :(
Lowlander
Posts: 49082
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iphone 5 - no data after sync

Post by Lowlander »

Which version of MediaMonkey, iTunes, Windows and iOS are you using?
Lowlander (MediaMonkey user since 2003)
natakk
Posts: 85
Joined: Wed Jan 16, 2013 9:20 am
Location: Switzerland

Re: iphone 5 - no data after sync

Post by natakk »

i am using the newest 4.1 MM build. itunes is also uptodate (11.1.4), iOS is 7.0.4, Windows 8.1

after cleaning my iphone with itunes i an now able to sync the data to the phone.

the problem wit +1 playcounts on certain tracks still exists! all tracks came from a playlist where i
sync the "top" 500 songs with the lowest playdate. (songs i listened not for a long time)

it is driving me nuts. this bug distroys all me playlists which are based on playcounts... :(
Lowlander
Posts: 49082
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iphone 5 - no data after sync

Post by Lowlander »

You can always capture a sync for which this happens in a debug log (step 4b) and send the log to support: http://www.mediamonkey.com/forum/viewto ... ?f=12&t=69
Lowlander (MediaMonkey user since 2003)
natakk
Posts: 85
Joined: Wed Jan 16, 2013 9:20 am
Location: Switzerland

Re: iphone 5 - no data after sync

Post by natakk »

Ticket ID: VYZ-903667

thanks in advance
Ludek
Posts: 3786
Joined: Fri Mar 09, 2007 9:00 am

Re: iphone 5 - no data after sync

Post by Ludek »

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