MM does not open anymore with windows 10

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Moderator: Gurus

huent9999

MM does not open anymore with windows 10

Post by huent9999 » Wed Jan 08, 2020 5:33 am

First time I log in.
Until a couple of weeks ago, my MM worked perfectly, but know when I try vto open it it freezes once the MM logo window opens.
I have to cancel the programe all the time.
Lat week I reinstalled MM and it worked a couple of times, bit today this otion didn't work. Any clue to what might be hapenning?

Lowlander
Posts: 47078
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM does not open anymore with windows 10

Post by Lowlander » Wed Jan 08, 2020 10:52 am

Which version of MediaMonkey do you have installed right now and do you have any Addons or Portable Devices connected to your PC?
Lowlander (MediaMonkey user since 2003)

Peke
Posts: 13084
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: MM does not open anymore with windows 10

Post by Peke » Mon Jan 13, 2020 10:06 pm

Hi,
Try these to see if maybe accidently some sttings window is hidden behind Splash screen:
ALT+TAB (Check if mediamonkey looks same)
Press Enter or ESC after it gets frozen on screen
If you have AERO/Task Bar preview try to see if Preview is ok.

Try to install new one as Portable into completely different folder eg. like c:\MMstartTest
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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