Changing file type deletes file

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bdb484
Posts: 43
Joined: Wed Jul 10, 2013 12:31 pm

Changing file type deletes file

Post by bdb484 » Wed Apr 01, 2015 9:22 am

I'm running into a sporadic problem where MMW appears to be deleting files when I change the file type. It retains the entry in the database and changes which node the entry appears in, but the file is deleted from the computer.

So when I import a new episode of the Walking Dead, it's automatically tagged as "Video." I change that to "TV," and when I move to the TV node, the entry is there, but the link is dead, and a search of my entire C drive turns up nothing as does a search of the Recycle Bin.

It doesn't happen every time, but it's often enough to be a real pain in the ass.

Any ideas on what could be causing this, or in the alternative, how I can at least direct MMW to send things to the Recycle Bin rather than deleting them entirely?

I'm running MMW 4.1.6.1736 on Windows 7 (64-bit) on an Alienware M18X.

bdb484
Posts: 43
Joined: Wed Jul 10, 2013 12:31 pm

Re: Changing file type deletes file

Post by bdb484 » Wed Apr 01, 2015 9:31 am

Upon further analysis of my missing files, it looks like the problem may be coming from the simple act of MMW moving a file -- whether that's because the filename changed, or the path, or anything else -- rather than just from changing the file type.

This makes it a little less bizarre, I suppose, but also a bit more dangerous.

Any suggestions would be appreciated.

Lowlander
Posts: 47529
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Changing file type deletes file

Post by Lowlander » Wed Apr 01, 2015 9:59 am

Is Tools > Options > Auto-Organize enabled?
Lowlander (MediaMonkey user since 2003)

bdb484
Posts: 43
Joined: Wed Jul 10, 2013 12:31 pm

Re: Changing file type deletes file

Post by bdb484 » Wed Apr 01, 2015 2:10 pm

It is.

Lowlander
Posts: 47529
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Changing file type deletes file

Post by Lowlander » Wed Apr 01, 2015 2:12 pm

Then it is likely the cause of file moving (and if you do have file loss the loss of files) and not the Type change (I haven't lost files that way).

Do you have file loss or are they moved and unlinked from the Library entry?
Lowlander (MediaMonkey user since 2003)

bdb484
Posts: 43
Joined: Wed Jul 10, 2013 12:31 pm

Re: Changing file type deletes file

Post by bdb484 » Wed Apr 01, 2015 2:19 pm

The files are lost. They are not in the original location, they are not in the expected destination folder, and a full search of my C drive fails to find them using the expected filename.

Again, this does not usually happen, but I make enough edits to the database that it happens frequently.

Lowlander
Posts: 47529
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Changing file type deletes file

Post by Lowlander » Wed Apr 01, 2015 2:33 pm

That's really bad. I suggest you capture it in a debug log (step 4b) and send it to support: http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=69
Lowlander (MediaMonkey user since 2003)

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