Problem importing data from iTunes

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bdb484
Posts: 43
Joined: Wed Jul 10, 2013 12:31 pm

Problem importing data from iTunes

Post by bdb484 » Wed Jul 10, 2013 12:35 pm

Hi there. I'm moving back from a Mac to a PC, but my media library has gotten larger than iTunes can handle. At a little under 50K tracks, it seems like it should be easily within MM's capabilities, but I'm running into problems getting the playcounts and ratings imported.

I migrated my library from iTunes on my Mac to iTunes on my PC, and then to MM on the PC. It looks like all the files are now in the MM library, but the other data is not.

The status bar says "Importing data from iTunes..." but it's said this for more than 24 hours now. At the same time, MM isn't hanging -- I can still look through the library and play songs -- so I'm not sure whether there's something going wrong or I'm just being impatient.

Any suggestions?

Peke
Posts: 13264
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: Problem importing data from iTunes

Post by Peke » Wed Jul 10, 2013 9:19 pm

Oppening Support ticket and making Debug Log would help http://www.mediamonkey.com/forum/viewto ... ?f=1&t=341
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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