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Ripping Issues

Posted: Mon Aug 03, 2009 9:18 pm
by mk09
Ever since the latest update (3.1.0.1256), I routinely get an error message regarding the inability to read a track while ripping CDs (usually the last, or near to last track). I'm creating VBR 160kbps mp3s. Also, with some of the tracks, the start and end times are not synced with the CD (i.e., they end early and the next track starts in the previous track, includes the end of that track and part of the next one). I get same issue just playing the cd from within MM. I have no issues with any other program (creative or WM Player) which play the CD and create MP3s fine. I'm running XP with all updates and the Gold version of MM.

Any suggestions?

Re: Ripping Issues

Posted: Mon Aug 03, 2009 9:21 pm
by Peke
I'm guessing that something got wrong with Insert Notifications Download Microsoft TweakUI and reset Cd notification settings.

Re: Ripping Issues

Posted: Mon Aug 03, 2009 10:39 pm
by mk09
Thanks for the suggestion - resetting the cd notification didn't work however. I have autoplay off on all of my drives. MM basically isn't accurately determining when a song ends and the next one begins (i.e., accurately identifying the gap between songs). All other players work fine.

Re: Ripping Issues

Posted: Tue Aug 04, 2009 8:15 pm
by Peke
That is really strange, I never had that issue with MM on my 600+ CD Collection.

Re: Ripping Issues

Posted: Thu Aug 06, 2009 6:22 am
by mk09
Peke wrote:That is really strange, I never had that issue with MM on my 600+ CD Collection.
I didn't either with the previous version, guess I'll have to reinstall the previous version and then retest to see if it is MM or something else in XP.

Thanks

Re: Ripping Issues

Posted: Thu Aug 06, 2009 8:40 am
by rovingcowboy
there have been others with cdrom issues in mm 3.1 so maybe your getting the next bit of information to the developers on the same issue the others have.

:o

Re: Ripping Issues

Posted: Fri Aug 07, 2009 8:49 pm
by Osiris
I am having the exact same problem. Updated to Gold last night and tried ripping 7 CD's to mp3 and this problem happened on 5 out of 7 CD. As stated early, the problems usually occurs in the last track. The track is ripped but 2 seconds are added to the last rip with a strange hissing sound.

Using MM 3.1.0.1256 on Windows 7 RC.

Re: Ripping Issues

Posted: Sun Aug 16, 2009 5:19 pm
by mk09
Osiris wrote:I am having the exact same problem. Updated to Gold last night and tried ripping 7 CD's to mp3 and this problem happened on 5 out of 7 CD. As stated early, the problems usually occurs in the last track. The track is ripped but 2 seconds are added to the last rip with a strange hissing sound.

Using MM 3.1.0.1256 on Windows 7 RC.
I've verified it is an issue with 3.1.0.1256. Reinstalling the previous version (3.0.7.1191) fixes the problem. If you do this, you will loose any additions you have made since upgrading to 3.1 because the database isn't compatible with the previous version. When 3.0.7 was upgraded to 3.1, the installation program saved the previous version of the database before upgrading it so you can recover the status you were at before the upgrade. The file you need is MM.DB.Pre31 which you rename to MM.DB after downgrading to 3.0.7. Good luck

Re: Ripping Issues

Posted: Sun Aug 16, 2009 6:54 pm
by Peke
Ok lets make small test to see if there is something we have changed that made problems.

I'm Attaching HPCDBurn.dll from MM 3.0.7.1191 here is what you will do. install MM 3.1 Debug into separate folder (Backup Library before), replace MM 3.1 DLL with one in this archive and start MM 3.1. let me know if that fixes the issue.

Re: Ripping Issues

Posted: Sun Aug 16, 2009 10:02 pm
by mk09
OK - will do. It may be a couple of days before I can get to it, not much free time at the moment.

Re: Ripping Issues

Posted: Tue Aug 18, 2009 6:19 am
by mk09
Peke wrote:Ok lets make small test to see if there is something we have changed that made problems.

I'm Attaching HPCDBurn.dll from MM 3.0.7.1191 here is what you will do. install MM 3.1 Debug into separate folder (Backup Library before), replace MM 3.1 DLL with one in this archive and start MM 3.1. let me know if that fixes the issue.
Pavle,

3.1 Debug appears to work fine with the older dll. I need to test a bit more to be sure and will verify that the newer dll has issues with the same cds to be sure it is a problem with the newer file.

Thanks

Re: Ripping Issues

Posted: Tue Aug 18, 2009 1:55 pm
by Peke
Thank, you for patience and testing. We really hate when we notice that users have issues but we can't replicate or catch what exactly is wrong.

Please keep us updated.

Re: Ripping Issues

Posted: Tue Aug 18, 2009 8:40 pm
by Guest
Peke wrote:Thank, you for patience and testing. We really hate when we notice that users have issues but we can't replicate or catch what exactly is wrong.

Please keep us updated.
Thanks Pavle,

I was able to reproduce the fault with the newer driver, switch to the older one, and then no issues. It isn't conclusive as the failure is intermittant with the new driver but I never got a fault with the older one so I suspect it is the cause. Will the non-debug version work with the older driver? What is the difference between the debug version and the final 3.1 release?

Thanks again for your help - I do like the program.

Re: Ripping Issues

Posted: Wed Aug 19, 2009 10:38 pm
by Peke
If both are the same versions (Help -> About) Debug only Sends additional information to windows Debugging system that could hep us to catch issues. Additionally you should lose +/- 1% of CPU Cycles along with some bigger memory foot print.

Re: Ripping Issues

Posted: Sat Aug 22, 2009 1:19 pm
by Karolm
I've had the same problem (track name switching to "track 1" etc.). Will that be fixed in the new release together with the "wrong request" from Amazon problem? How about freezing when using "apply to all tracks of the same album" problem? (The last two are obiously related, if not by what's causing the problems, then by using MM features.)