Search found 168 matches

by bhiefer
Fri Apr 29, 2016 4:29 am
Forum: Need help (mma)
Topic: Set main music directory / sync ratings [Android 4.4.2]
Replies: 5
Views: 1097

Re: Set main music directory / sync ratings [Android 4.4.2]

Hi, could you please go here: https://play.google.com/apps/testing/com.ventismedia.android.mediamonkey and request BETA testing account? You will be able to download latest beta version. If the issues occurs, please send log from About dialog->send logs. Please do this right after unsuccessful sync....
by bhiefer
Fri Apr 29, 2016 3:41 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Artwork files being deleted [#13262]
Replies: 9
Views: 1355

Re: Artwork files being deleted

You are right. It really looks like the path is incorrectly synced and that is why the black artwork is shown. Unfortunately, your log was not sent - probably due to connection error. I cannot find it. The issue 13122 occurs only on devices with external SD card and Nexus 6 doesn't have it. So it is...
by bhiefer
Mon Apr 25, 2016 8:27 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: lyrics didn't sync
Replies: 4
Views: 2353

Re: lyrics didn't sync

Could you please try it again with latest MMA beta build? There are many improvements.

In case it won't help, could you please send us logs from About dialog-> send logs and post log id here, thank you!
by bhiefer
Mon Apr 25, 2016 8:24 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: MMA database problem [#13245]
Replies: 1
Views: 550

Re: MMA database problem

Thank you for this idea. I have tracked it as http://www.ventismedia.com/mantis/view.php?id=13245

For now you can backup files located on you internal storage in /MediaMonkey/files, especially storageInfo.xml and mmstore.db.
by bhiefer
Mon Apr 11, 2016 10:18 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Sync broken since the great beta change ... [#13263]
Replies: 13
Views: 2306

Re: Sync broken since the great beta change ...

There are many fixes for storing files in Marshmallow that are included in build 589. I understand that it is hard to switch the app :(. But I need the log to fix it (if the bug is still there) because I cannot reproduce it. There really were issues in build 588. After I receive the log, I will fix ...
by bhiefer
Mon Apr 11, 2016 10:13 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Sync failure when SD card encrypted [#13216]
Replies: 4
Views: 2024

Re: Sync failure when SD card encrypted [#13216]

Could you please try to sync a few tracks (1 album) to encrypted SD card and send me log right after the sync. Go to About dialog->Send logs and post the log id here. Thanks
by bhiefer
Thu Apr 07, 2016 8:43 am
Forum: Need help (mma)
Topic: MMA can't differentiate between internal storage and sd card
Replies: 6
Views: 1506

Re: MMA can't differentiate between internal storage and sd

Could you please send me the log after you change the settings for one storage. Please go to About dialog->Send logs and post your log ID here.

I have LG G4 too and I cannot replicate it.
by bhiefer
Thu Apr 07, 2016 8:40 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Sync broken since the great beta change ... [#13263]
Replies: 13
Views: 2306

Re: Sync broken since the great beta change ...

First of all, please update to build 589. There are many fixes of storage management on devices with SD cards and lollipop+. It is true that on many devices (devices with SD cards and Kitkat+), the move to non-beta app will create a new clean profile for SD card. This is simply caused by Android res...
by bhiefer
Thu Apr 07, 2016 3:03 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Granting access to sd card [#13322]
Replies: 7
Views: 4208

Re: Granting access to sd card

I am unable to select the three dots to grant access to my sd card. Could please write some details ? 1. Do you see this dialog ? http://s15.postimg.org/o8dsmw0gn/Screenshot_20160407_095041.jpg 2. You don't see this option after clicking ? http://s29.postimg.org/o5qz5ozlv/Screenshot_20160407_095051...
by bhiefer
Thu Apr 07, 2016 2:55 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: Granting access to sd card [#13322]
Replies: 7
Views: 4208

Re: Granting access to sd card

This problem goes back at least before v1.1.3.0508beta. MM may allow navigation across an external sd card, but this entire said version range crashes when adding ExSD locations as Library Folders. Upon following on-screen instructions, most recent beta versions result in this error: …"path [Extern...
by bhiefer
Wed Apr 06, 2016 5:08 pm
Forum: Need help (mma)
Topic: strange problem with wifi sync
Replies: 3
Views: 927

Re: strange problem with wifi sync

Thank you for your log. There is an UI issue. Please try newest beta build 589. It is fixed. If you are not a beta tester, you can apply here: https://play.google.com/apps/testing/co ... ediamonkey
by bhiefer
Wed Apr 06, 2016 5:07 pm
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: MMA Hangs At Sync Screen [#13210]
Replies: 4
Views: 700

Re: MMA Hangs At Sync Screen DVSNNTEKB5

Thank you for your log. There is an UI issue. Please try newest beta build 589. It is fixed. If you are not a beta tester, you can apply here: https://play.google.com/apps/testing/co ... ediamonkey
by bhiefer
Mon Mar 07, 2016 7:48 am
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: G4 Marshmallow: no playback from SD-Card [#13063][#13130]
Replies: 17
Views: 4835

Re: G4 Marshmallow: no playback from SD-Card [#13063][#13130

Yes, unfotunately it looks like the DB is broken. It is not visible in the log. The DB is not removed when MMA is uninstalled. Please uninstall, remove the DB (it is located on internal storage /MediaMonkey/files/mmstore.db) a reinstall. The playlists are there because they are resynced from Android...
by bhiefer
Sun Feb 28, 2016 7:15 pm
Forum: Need help (mma)
Topic: Matching files every few syncs?
Replies: 5
Views: 1457

Re: Matching files every few syncs?

Hi, are you doing some operations with SD card - like unmounting, ejecting, replacing ? It looks like the pairing is lost due to SD card content is unavailable for a while. May I ask you to try the sync and as soon as you will see pairing...interrupt the sync immediately and send me logs from About ...
by bhiefer
Mon Feb 22, 2016 5:55 pm
Forum: Beta Testing, Bugs & Feature requests (mma)
Topic: G4 Marshmallow: no playback from SD-Card [#13063][#13130]
Replies: 17
Views: 4835

Re: G4 Marshmallow: no playback from SD-Card [#13063][#13130

That is strange. So you have cleared and resynced the library completely? Because otherwise MMA doesn't know (due to bug in previous few builds) that the artwork is wrong. If it won't help, may I ask you to do following ? 1. delete one album with invalid artworks 2. do wifi sync 3. artworks are stil...